Lead Consultant

ADP is hiring a Global View Senior Lead Consultant.

This position requires 25% of travel activity.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.

Responsibilities:

Analysis - Consultation

• Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP)
• Perform blueprinting workshops to gather information on the client's requirements
• Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines
• Take ownership of issues - gaps between client requirement and ADP GV template and work with other GV streams/areas to resolve them

Integration - Testing

• Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation
• Coordinate training delivery with Global Education Services and when required update training manuals, preparing training systems and conducting training sessions
• Provide sample test scripts to enable PS clients to adequately test the solution
• Support clients through the User Acceptance, Parallel Testing and Go-Live phases
• Responsible for achieving estimated days as per fixed price strategy
• Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation
• Ensure timely handover to client services following ADP handover methodology

Product Knowledge

• Possess the highest level of HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
• Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors
• Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to
• Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes
• Provide assistance and liaise with the Product Manager - Project teams to design any non standard changes to the ADP GlobalView template

Project Planning/Management Activities

• Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client
• Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.
• Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills
• Liaise with the ADP Project Manager (Consulting) assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur
• Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project
• Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal SAP training courses
• Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
• Knowledge of support methodologies including usage of an Issue tracking system
• Keep clients blueprints, configuration worksheets, client specific configuration documentation and training material up to date
• Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that client's receive the highest levels of client service.
• Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required
• Perform Quality Assurance reviews on blueprints and configuration of the client's system.

Other

• Performs other related duties as assigned.

Qualifications Required:

• 5 - 7 Years of Directly Related Experience
• Bachelor's Degree or its equivalent in education and experience
• Must have configuration knowledge / consulting skills for at least two applicable SAP functional areas. Must have solid functional / blueprinting knowledge.
• Must have 5-7 years of proven SAP Payroll consulting experience.

Qualifications

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• Proven ability to annually lead Multi Country HR/Payroll implementations.
• Experience in mentoring and coaching multiple Lead Consultants
• Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation
• Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results
• Excellent written and verbal communication skills
• Analytical thinking problem solving skills -- work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implications
• Consulting skills, understand business requirements and mapping to ensure consistency to ADP template, while minimizing risk to both client and ADP
• Methodologies - demonstrate knowledge and application of key methodologies employed by Implementation team and Project implementation methodology
• Ability to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solution
• Strong knowledge of one or more Payroll, Human Resources, Portal or Time Management SAP modules configuration and design
• Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project and Visio to effectively update and maintain documentation/ training/ demonstrations
• Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients.
• Good business process knowledge of SAP module being implemented