Associate Director - Facilities Management

Associate Director, Maintenance Operations - Housing 

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives, nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.   

Job Summary

This role manages daily operations of HUD-funded buildings, ensuring safe, efficient functionality and alignment with strategic goals. This position involves leading staff, coordinating vendors, maintaining regulatory compliance, and overseeing documentation, reporting, and emergency response protocols.

Key Responsibilities Include:

• Oversee the daily operations of CCAC HUD-funded buildings, ensuring all activities support strategic objectives and service excellence. Maintain and monitor mechanical systems, infrastructure, and building functionality to ensure safe, efficient, and uninterrupted operations. Manages invoicing, billing, and vendor coordination for daily operations.
• Provide effective people leadership by setting clear direction, supporting staff development through training and coaching, actively participating in recruitment and selection, managing performance, addressing staff concerns, and applying appropriate disciplinary actions when necessary to foster a positive and productive work environment.
• Serve as the primary liaison with vendors for routine maintenance, emergency repairs, and specialized services. Oversee all aspects of vendor coordination including contract management, service scheduling, invoicing, and billing accuracy to ensure cost-effective and timely service delivery.
• Develop, implement, and monitor compliance procedures aligned with HUD regulations and internal safety protocols. Lead emergency response efforts, including after-hours coordination with vendors and internal teams, ensuring swift resolution and minimal disruption to operations, including availability for on-call scheduling.
• Manage office-related tasks including documentation, recordkeeping, and reporting. Maintain accurate logs of maintenance activities, vendor interactions, and compliance measures, and produce operational reports to support planning, transparency, and informed decision-making.
• Other duties as assigned. 

Team Responsibilities:

• Exhibit alignment with the team's clear goals that are mission-focused, grounded in Catholic Charities history, and tied to action. 
• Contribute to a joy-filled culture built upon respect and inclusion, team pride, and community spirit. 
• Collaborate effectively to support excellent process, accountability, and constructive conflict. 
• Demonstrate a commitment to growth through learning, forgiveness, and reflection.

Living Our Values:

• Courageous Compassion: Welcome and serve all with an open heart, empathic listening, and a commitment to radical hospitality. 
• Solidarity: Embrace shared humanity by celebrating and giving voice to our differences and choosing the path of collaboration and inclusion. 
• Faith-filled Hope and Joy: Uplift each other in times of darkness and celebrate together in times of light, leaning in with humility, humor, and hope. 
• Meaningful and Measurable Impact: Meet human need with love, balance immediate action with lasting change, and act with accountability through dialogue, analyses, and reflection

Experience Requirements:

Minimum Experience:

3+ years in building facilities and 1 year supervisory experience

Preferred Experience:

5+ years in building facilities and 3+ years supervisory experience

Familiarity with HUD compliance and reporting standards

Experience in budget development and cost control

Additional Experience Requirements:

Working knowledge of mechanical systems (HVAC, plumbing, electrical), building codes, OSHA regulations, and emergency response protocols

Ability to manage vendor contracts and service agreements

Proficiency in Microsoft Office and facilities management software

Education Requirements

Minimum Education:

High School

Preferred Education:

Bachelor'S Degree

Physical Requirements:

X

Kneel and move from sitting, bending, kneeling, or standing multiple times a day

X

Push and pull objects up to 50 pounds

X

Climb up and down up to 7 flights of stairs at a time

X

Lift up to 50 pounds

X

Job duties may need to be performed outdoors in varying weather conditions. Must be able to reach in all directions and climb a ladder, when needed

Additional Requirements:

X

Background Check

Physical Examination

Tb Testing

Drug Testing

Fingerprinting

Dmv Check

X

Driver's license and reliable transportation

X

Automobile Insurance

X

Additional Requirements: may be required to work outside of regularly scheduled hours to address and resolve building-related emergencies