Business Intelligence & Analytics Manager/Senior Manager

Job Description

• Deliver descriptive, diagnostic, and prescriptive analytics through compelling business storytelling to support strategic decision-making.
• Design and implement dynamic dashboards and visualizations that provide actionable insights to key stakeholders.
• Analyze business performance across Product, Sales, Regional Performance, and Subscriber Life Cycle, collaborating with stakeholders to drive execution based on insights.
• Empower stakeholders with data-driven business insights to enable effective decision-making.
• Act as the subject-matter expert in using data to measure and evaluate business performance across different market scenarios and lines of business.
• Establish and ensure proactive monitoring of business KPIs, product performance, and customer feedback.
• Identify growth opportunities and align insights with Sales, Distribution, Product, Pricing, and CVM initiatives.
• Demonstrate strong stakeholder and delivery management skills to effectively manage cross-functional teams and external partners in driving growth strategy and roadmap development.

Academic Qualification

• Graduation in Computer Science/Applied Statistics/Business. MBA is an added advantage.

Job Experience Required

• 6+ years of experience including 3 years in a relevant field

Required Capabilities

• Demonstrate strong analytical and storytelling skills with the ability to uncover relevant stories by connecting 360 perspectives.
• Excellent communication skills, both written and spoken, with the capability to explain complex technical concepts in a simple manner.
• Ability to engage with cross-functional teams to ensure seamless transition from insight to execution.
• A growth and innovative mindset, with strong creative thinking and a proactive sense of ownership.
• Strong knowledge of the telecom industry value chain (Product, Pricing, Subscriber Life Cycle, Sales Process, and Digital Products) with the ability to generate actionable insights by connecting the dots.
• Proficiency in data visualization tools (MicroStrategy, Tableau, Power BI), RDBMS technologies, MS Excel, PowerPoint, R/Python, and SQL.

Banglalink Digital Communications is one of Bangladesh’s leading telecom and digital service providers, committed to transforming the way people connect, communicate, and innovate. As a subsidiary of VEON, Banglalink combines global expertise with a deep understanding of local needs to deliver cutting-edge services to millions of customers across the country. Our Employer Value Proposition (EVP) is ‘Lead the Future’, and this is reflected in all levels of our organization. Our workplace is designed to inspire and empower individuals, creating an environment where ideas thrive, contributions are valued, and innovation flourishes. We encourage every team member to take initiative, explore new possibilities, and grow both personally and professionally in a fast-evolving digital landscape. At Banglalink, we are committed to foster a supportive and inclusive culture that celebrates diversity and encourages collaboration. We actively create opportunities for all individuals to succeed, while our learning initiatives and digital upskilling programs, ensure our people are equipped to excel in their careers and shape the future.

Banglalink is a place where innovation, agility, and understanding come together to create meaningful impact. Join us and be part of a team that’s reshape the future of connectivity and digital transformation.