Technical Project Manager II

Exemption Status:

United States of America (Exempt)$95,717 - $132,808 - $169,898

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

Job Description

Summary

Using the industry’s best practices for project management along with a solid working knowledge of the system development life cycle, the Technical Project Manager II plans, directs, and coordinates Information Technology projects to ensure that project goals are accomplished within prescribed time frames.  The position is responsible for ensuring project goals and requirements are met on schedule, within budget and are successfully completed

The Technical Project Manager II understands, applies and promotes adherence to established processes.  Identifies and suggests improvements to current practices. Demonstrates appropriate escalation as issues arise.  Manages a broad range of complex IT projects, working and interfacing with internal/external clients.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Defines project objectives/goals; determines the scope of each project as well as the project charter.
• Coordinates with key project personnel for requirements, technical analysis, design, and documentation of solutions to meet business requirements and drive technical problem resolution

• Planning/Development

• Develops and coordinates the project plan by identifying project deliverables, milestones, scheduling, and technical tasks. 
• Uses planning and analytical skills in support of requirements gathering, writing functional specifications and test plan development activities.
• Working with stakeholders and Resource Management, determines staffing requirements and allotment of available resources to each project phase.
• Works with assigned project staff and/or clients to gather and document project requirements. Communicates with project team to outline work plan, assign duties, responsibilities, and scope of authority.
• Ensures that all responsibilities are clearly communicated, from requirements gathering to working with QA department to ensure solid quality assurance plan.
• Facilitates regular project status meetings to assess progress versus milestones, and identify areas of potential concern in adequate time in order to mitigate risk.  Tracks projects and issues closely, fosters collaboration from both the business and technology groups and leads issue resolution meetings during projects.
• Manages risks throughout the project by identifying, communicating, tracking and mitigating.  Meets with project personnel to provide technical advice and to resolve problems. Ensures all follow-up action items are owned and closed out by the relevant owners
• Manages and monitors project status by establishing a regular meeting schedule with project teams. Directs and coordinates activities of project personnel to ensure project progress is on schedule and outstanding items or issues are successfully resolved. 
• Creates and communicates regular status reports for management, clients and the project team. Provides formal and ad-hoc updates to management as required. Prepares project status reports and keeps clients and others informed of project status and related issues. 
• Ensures completeness of all project documentation throughout the project lifecycle and for obtaining appropriate approvals at each phase of the project.
• Participates in reviewing, monitoring, and gaining appropriate approvals for project documentation throughout the project lifecycle including: Vision and Scope, Technical Specifications, Architecture Specifications and Objectives of the Project.  Ensures completeness of all project documentation throughout the project lifecycle and for obtaining appropriate approvals at each phase of the project.

Closing/Post Release Activities

• Assumes responsibility for delivery by ensuring all components of the project are successfully completed.
• Determines downstream impacts and creates/executes the deployment plan.
• Manages and monitors issues generated by projects after “go-live” during the rollout and maintenance period. 
• Identifies training needs for Business users, Contact Center as well as Operations personnel.
• Coordinates configuration management and deployment of the project.  Interfaces with other departments for project transition.
• Mentor less experienced project managers.
• Builds and maintains good working relationships with team members, vendors and other departments involved in projects.

Supervisory Responsibilities

No Supervisory Responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).  One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

BS/BA and 6+ years’ experience or equivalent combination of education and experience, and 2 years of SME in respective areas

Computer Skills

Proficient with Microsoft Office (Word/Excel/PowerPoint), MS Outlook and MS Project. Must be proficient with Project Scheduling Software.  Familiarity with MedImpact developed applications helpful (MedAccess, MedResponse, etc.)

Certificates, Licenses, Registrations

None required; PMP certification is highly desired

Other Skills and Abilities

• Must have good negotiation skills, well-developed facilitation and collaboration skills
• Proven leader and team player
• Strong client management skills
• Ability to work in a matrix management organization
• Driven and committed to overcome obstacles and deliver the project on time
• Delivery-focused, yet flexible and creative when called upon

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Language Skills

• Ability to read, analyze, and interpret the most complex documents.   
• Ability to respond effectively to the most sensitive inquiries or complaints. 

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Composure

Decision Quality

Organizational Agility

Problem Solving

Customer Focus

Drive For Results

Peer Relations

Time Management

Dealing With Ambiguity

Learning on the Fly

Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position must work on-site at the San Diego Headquarters for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders.  Remote work is not an option for these purposes.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, at weekends or on holidays as required.  Work hours may be changed from time to time to meet the needs of the business.  Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position requires no travel, however attendance maybe required at various local conferences and meetings.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego,
California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

Osha/Ada:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above
statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.