Vice President National Retail Operations

Seeking a dynamic and strategic leader to serve as Vice President, National Retail Operations. This executive role is responsible for overseeing all retail merchandising activities nationwide, ensuring alignment with client objectives, driving operational efficiencies, and leading cross-functional collaboration across internal teams and client partners.

You’ll be the driving force behind retail execution excellence, working closely with regional and national client contacts, and leading the implementation of best practices across the organization. If you’re passionate about retail innovation, team leadership, and delivering measurable results, we want to hear from you.

• Lead National Retail Execution: Manage all aspects of retail operations, ensuring timely and consistent service delivery that meets client expectations and business goals.
• Strategic Collaboration: Partner with Client Solutions, Business Operations, Analytics, and other Acosta/Mosaic teams to design and optimize retail service models.
• Team Leadership & Development: Coach and mentor the Retail Operations team through ongoing feedback and formal performance evaluations, fostering a culture of excellence and accountability.
• Business Development Support: Collaborate with the Business Development team to support new client acquisition and growth initiatives, including participation in Top-to-Top meetings.
• Operational Efficiency: Champion data-driven decision-making to identify and implement process improvements that enhance productivity and reduce costs.
• Industry Leadership: Serve as a role model for Acosta’s values and operating philosophy, building strong relationships with clients, partners, and internal teams to elevate the company’s reputation in the retail industry.

Education:

• Bachelor of Arts or Science degree required.

Experience:

• Minimum of 10 years in sales or marketing roles with increasing responsibility.
• At least 5 years of experience managing a team.
• Proven success in a senior management role within a food broker or major national packaged goods company.

Skills & Competencies:

• Strategic thinker with a strong ability to build consensus across teams.
• Proficient in retail operations software and tools.
• Passion for leveraging innovative technologies to enhance retail execution.
• Strong analytical skills with the ability to interpret sales and marketing data to guide team direction.
• Exceptional communication skills across all levels—executives, clients, and team members.
• Customer-focused with strong interpersonal, negotiation, and relationship-building abilities.
• Solid understanding of financial management principles and the ability to monitor and control expenses.
• Ability to clearly communicate company goals, values, and operating philosophy.
• Willingness and ability to travel 40–60% as needed.

Physical Requirements:

• Ability to travel long distances.
• Strong listening and tactile capabilities for field engagement and team interaction.

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Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
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