Digital Customer Success Manager
Gannett Co., Inc..com
40k - 55k USD/year
Hybrid
Virtual
Full Time
|Current Gannett Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps|
Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com
Are you ready to be the trusted partner clients turn to after the sale? In this role, you’ll ensure campaigns run seamlessly, deliver measurable results, and make a real difference in helping businesses grow.
What You’ll Do
• Client Champion: Be the go-to expert, building strong relationships and guiding clients through every step of their marketing journey.
• Strategic Partner: Collaborate with Sales and Optimization teams to uncover new opportunities, shape innovative strategies, and maximize ROI.
• Agile Communicator: Navigate the fast-paced world of digital and traditional marketing, adapting quickly to client needs with confidence and creativity.
• Why You’ll Love Working Here
• Make an Impact: Your work directly drives client success—and you’ll see the results of your efforts.
• Team Energy: Join passionate, supportive teammates who thrive on collaboration and shared wins.
• Growth & Variety: No two days are the same—you’ll tackle new challenges, spark fresh ideas, and grow your skills in the ever-evolving digital landscape.
✅ What You’ll Bring
• 1+ years managing digital advertising campaigns
• Experience working directly with clients (preferred)
• Google Ads & Analytics certifications (a plus)
• Bachelor’s degree or equivalent experience
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint)
• A passion for digital innovation and helping clients succeed
• Ready to Make a Difference?
If you’re curious, driven, and excited to help clients thrive in the digital world, we’d love to hear from you. Apply today and be part of a team that’s redefining what success looks like in marketing!
If you're driven, curious, and excited to help clients thrive in the digital world—apply now and join a team that’s redefining what success looks like in marketing.
#LI-REMOTE
#LOCALiQ
#LI-LL
The annualized base salary for this role will range between $40,000and $55,000. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.
Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com
Are you ready to be the trusted partner clients turn to after the sale? In this role, you’ll ensure campaigns run seamlessly, deliver measurable results, and make a real difference in helping businesses grow.
What You’ll Do
• Client Champion: Be the go-to expert, building strong relationships and guiding clients through every step of their marketing journey.
• Strategic Partner: Collaborate with Sales and Optimization teams to uncover new opportunities, shape innovative strategies, and maximize ROI.
• Agile Communicator: Navigate the fast-paced world of digital and traditional marketing, adapting quickly to client needs with confidence and creativity.
• Why You’ll Love Working Here
• Make an Impact: Your work directly drives client success—and you’ll see the results of your efforts.
• Team Energy: Join passionate, supportive teammates who thrive on collaboration and shared wins.
• Growth & Variety: No two days are the same—you’ll tackle new challenges, spark fresh ideas, and grow your skills in the ever-evolving digital landscape.
✅ What You’ll Bring
• 1+ years managing digital advertising campaigns
• Experience working directly with clients (preferred)
• Google Ads & Analytics certifications (a plus)
• Bachelor’s degree or equivalent experience
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint)
• A passion for digital innovation and helping clients succeed
• Ready to Make a Difference?
If you’re curious, driven, and excited to help clients thrive in the digital world, we’d love to hear from you. Apply today and be part of a team that’s redefining what success looks like in marketing!
If you're driven, curious, and excited to help clients thrive in the digital world—apply now and join a team that’s redefining what success looks like in marketing.
#LI-REMOTE
#LOCALiQ
#LI-LL
The annualized base salary for this role will range between $40,000and $55,000. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.
Digital Customer Success Manager
Hybrid
Virtual
Full Time
40k - 55k USD/year
September 30, 2025