18033 - Asst Div Admin Cloud Platform

Direct programs which are critical components of VDOT's Information Technology management structure that enable and provide alignment between IT initiatives and activities and VDOT's strategic business goals. Provide strategic leadership for the design, governance, engineering, managing, and optimizing Microsoft Azure infrastructure and cloud services across VDOT, with responsibility for both the Tolling program and ITD Azure platform. Ensures secure, compliant, and high-performing cloud operations, leads the transition of Tolling IT services into central governance, and aligns both environments with VDOT’s enterprise IT strategy to deliver cost-effective, scalable, and reliable outcomes. To direct programs which are critical components of VDOT's Information Technology management structure that enable and provide alignment between IT initiatives and activities and VDOT's strategic business goals.

How you will contribute:

Azure Architecture and Operations: Lead Azure architecture and operations across environments, including network, security, and cross-region resiliency. Oversee data management, integration pipelines, and privacy/retention enforcement. Manage vendor relationships, contracts, SLAs, and intergovernmental technology interfaces. Establish observability and reporting practices, including KPIs, compliance metrics, and availability dashboards.

Compliance: Provide compliance management for VDOT and ITD by ensuring management and staff are aware of compliance requirements, including requirements in job and position profiles, financial management, contract management, VITA, and ITP service management.

ITD Management: Provide effective management of ITD by building and maintaining effective working relationships with other ITD staff and contributing ideas. Actively contribute value to the decision-making responsibilities of the ITD management team. Manage development of the yearly budget, ongoing fiscal responsibilities for IT strategic planning and the governance programs within the ITD. Direct budgetary, fiscal, and office administration of the ITD. Manage the IT Security Program and develop and direct ITD Resource Management.

Program Delivery: Drive cost optimization and transparency through tagging, monitoring, and anomaly detection. Integrate with ITSM processes to manage change, incidents, and service requests. Ensure application and platform readiness, performance, and compliance with security standards. Govern identity and access models, audit readiness, vulnerability management, and incident response.

Project Development: Direct the development of assigned programs by defining requirements, communicating requirements to IT management and staff, monitoring activities to meet requirements, reviewing draft documents and approving final policies, processes, standards and initiatives across VDOT.

Project Management: Lead project execution, documentation, and operational readiness reviews.

Strategic Planning: Manage IT strategic planning process for ITD and VDOT by leading, directing, and reviewing updates to VDOT's Strategic Technology Plan. Direct staff in maintaining and monitoring the technology project portfolio for IDT and VDOT. Manage and coordinate IT needs assessment and project prioritization tasks for other VDOT Divisions and Districts. Create project management office policy, guidelines and standards for ITD. Manage, lead and coordinate procurement of all IT goods and services through VITA for VDOT. Ensure staff develop and maintain knowledge and training to interact with other Divisions, Districts, state agencies and outside vendors to define and manage project requirements and schedules. Represent the IT Director in maintaining customer relations. Facilitate communication and issue escalations between VITA and VDOT business units regarding requirements for VITA service, VITA service issues and VITA service levels.

Strategic and Governance Planning and Implementation: Lead ITD strategic planning and governance planning and implementation efforts for VDOT by coordinating these efforts within ITD and agency-wide. Provide strategic direction by proactively communicating and coordinating, distributing IT portfolio and project status, and developing collaborative relationships throughout VDOT. Manage relationships with VDOT business customers to support the work of the ITIC. Ensure communication of ITIC priorities and decisions and alignment between IT initiatives and business goals. Represent VDOT and the ITD on multi-agency and Commonwealth-wide committees on issues and concerns related to technology standards policies representing VDOT's needs and positions on these issues.

What will make you successful:

Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings.

Ability to manage financial, procurement, and cost optimization processes (including FinOps).

Ability to manage, monitor and facilitate compliance with State and VDOT requirements for procurement, budget, and billing processes.

Ability to oversee vendors, contracts, and interagency technology integrations.

Ability to plan, coordinate, and deliver complex IT projects while balancing performance, cost, and security.

Comprehensive knowledge of Project Management, Program Management, and Portfolio Management including Program Management methodologies, metrics, techniques and control processes.

Comprehensive knowledge of strategic and tactical management of large, enterprise-wide technology programs of a size and scope similar to VDOT.

Comprehensive knowledge of the development of Enterprise Technology Strategy, Governance and Quality Assurance Programs and development and implementation of policies, standards, and procedures.

Extensive knowledge of VDOT's technology architecture and standards and depth and breadth of technology solutions.

Knowledge of enterprise cloud infrastructure engineering, including Azure IaaS, Paas, and governance frameworks.

Knowledge of information systems data processing methods, data analysis techniques and application systems maintenance.

Knowledge of information systems, application platforms, and data infrastructure management.

Knowledge of oversight compliance techniques as they relate to Information Technology.

Knowledge of security, compliance, and identify management standards (PCI-DSS, NIST).

Knowledge of strategic information technology planning and alignment of Information Technology projects, portfolios and initiatives with strategic business goals.

Knowledge of supervisory and human resource principles and practices to include hiring, discipline, performance management, and employee development.

Skill in governance, risk management, quality assurance, and audit readiness.

Skill in procurement and vendor management, including knowledge of Virginia procurement laws and regulations and VITA procurement processes.

Minimum Qualifications:

Ability to align information technology projects, portfolios, and initiatives with strategic business goals.

Ability to communicate effectively orally and in writing with diverse audiences

Ability to manage, compliance, procurement, budget, and billing processes.

Knowledge of application platform support.

Knowledge of cloud Infrastructure and network engineering.

Knowledge of data infrastructure management.

Knowledge of financial management practices, including Cloud cost optimization (FinOps).

Knowledge of security, compliance and identity management.

Skill in monitoring, reporting and audit practices.

Skill in project delivery and operational governance.

Skill in systems integration and vendor oversight.

Additional Considerations:

A combination of training, experience, or education in Computer Science, Information Systems, Public Administration, Engineering, Transportation or related field desired.

Experience in strategic and tactical management of large, enterprise-wide technology programs of a size and scope similar to VDOT.

Experience in strategic, tactical management of large, enterprise-wide technology programs.

Experience in the development of enterprise technology strategy, governance, quality assurance programs, implementation of policies and procedures.

Experience with the complete systems development life cycle, particularly with planning, analysis, design, and project management phases.

PMP, ITIL Manager, or Six Sigma Green or Black Belt certification.

Click below to learn more about the Competency Model associated with this Position:
Competency Model

Physical Requirements

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct

Physical Requirements

VDOT utilizes a market based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer. 
Please be aware all VDOT positions require pre-employment screenings. These screenings may include the following:

• Fingerprint based Criminal History Background Check
• DMV Record Check
• Work History Verification
• References
• Pre-employment physical
• Drug screen