SR WAREHOUSE MANAGER

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

People Leader

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia, Ciudad de Mexico, Mexico, Panama, Panamá, Panama, São José dos Campos, São Paulo, Brazil

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life, while championing patients every step of the way

Learn more at https://www.jnj.com/innovative-medicine

Summary

The DELIVER organization at Johnson & Johnson Innovative Medicine is committed to delivering outstanding customer experience by leading critical functions such as warehouse, distribution, transportation and customer service, across a diverse and expansive network

The Latin America Warehouse & Transportation Leader oversees eleven distribution centers across nine countries, covering the entire scope for warehousing and outbound transportation, composed of two J&J owned facilities, many 3PL sites and contracted carriers with capabilities to distribute a diverse portfolio in ambient temperature, cold chain and controlled substances

This regional operation leader serves as the strategic link between the DELIVER organization, and the commercial teams, manages a $30MM SG&A and supports more than $2B in sales with strong yearly double-digit growth

Strengthen customer trust by providing best-in-class distribution services that enhance customer experience while ensuring a safe and compliant supply chain

Key Responsibilities

• Lead the Innovative Medicine Warehouse and Outbound Transportation operations, driving efficiencies and advancing opportunities to bring organizational maturity to the next level
• Run distribution center operations in São José dos Campos & Puebla and 3PL model operations in Mexico, Colombia, Peru, Ecuador, Panama, Chile, Uruguay and Argentina
• Manage all-in-country transportation operations with major focus in the outbound last mile
• Advance innovation and transformation agenda related to automation and digitalization
• Ensure contracted agreements on service level and cost with 3PLs and carriers, collaborate on the supplier’s relationship management program, secure adherence to the enterprise risk management framework, but also to the Quality, EH&S, SOX and all Compliance standards
• Partner with Procurement in the development and negotiation of new supplier contracts
• Responsible for the freight payment control process and day-to-day execution
• Partner with JJOS team for addressing process improvement initiatives
• Partner with Deliver Integrator on execution and allocation of resources to ensure flawless new product launches, deployment of strategic programs and building new capabilities
• Accountable for the change management related to the implementation of regional network strategy and changes in go-to-market model

Requirements

• Demonstrated impact in increasingly complex roles, including roles requiring orchestration and influence; E2E mindset and collaborative, influence-based leadership approach
• Demonstrate skills in strategic thinking and strategy implementation in a highly matrixed complex and global environment
• Excellent interpersonal and negotiation skills, with the track record of influence and collaboration to reach a desired result
• Ability to promote a vision and drive change to transform organizations, via strong engagement/communication
• Expertise across core order fulfillment processes and systems (ERP, OTC, WMS, TMS, WCS, DCs automation)
• Experience in go-to-market transformation working in collaboration with the E2E supply chain
• Collaborates via strong partnerships internally and externally with a customer focus
• Strong communication skills with demonstrated ability to synthesize large quantities of information and create clear & concise messaging for leadership
• Results focus on a proven track record of successfully developing and delivering on key strategic initiatives
• Proactively surface and resolve key issues with a great sense of urgency, demonstrates continuous improvement including footprint, resource management, leveraged value, technology
• Successful track record in people management skills, building high performing teams and championing a talent development strategy
• Detail and solution orientation with ability to work within broad guidelines while challenging status quo
• Strong analytical, problem-solving, and critical thinking skills
• Drive a CREDO based culture across the organization

Other Requirements

• Bachelor’s or equivalent degree in a relevant field (i.e.: Business, Economics, Supply Chain, Logistics, Pharmacy)
• Minimum of 8 years of business experience in supply chain management
• Lean, Six Sigma and other continuous improvement certifications are desirable
• Project Management skills, FPX or PMP certification is desirable
• Requires proficiency in English to communicate effectively and professionally
• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option of two remote workdays
• May require up to 30% of international travel