Digital Imaging Lab Associate

Children's National Hospital.com

37k - 60k USD/year

Office

Washington

Full Time

Digital Imaging Lab Associate - (250002GD)

Description

The Digital Imaging Laboratory Associate will ensure efficient and accurate handling of radiology images and documents according to department standards. Provide patient services and clerical support in clinic operations.

Qualifications

Minimum Education
High School Diploma or GED .

Minimum Work Experience
1 year At least 1 year of experience in a medical office setting. .

Required Skills/Knowledge
Basic computer skills. Excellent Customer Service Skills. Detail orientated. Demonstrates excellent oral and written communication skills.

Functional Accountabilities
Digital Imaging Tracking

Request patient folders from offsite storage vendor.
Navigate through PACS to locate patient exams.
Prepare CD’s/DVD’s and print images for conference lists as necessary.
Prepare research studies for clinicians as requested.

Import Images into PACS

Schedule examinations into the RIS in preparation to import images.
Complete patient registration when necessary.
Understand the process to accurately import and digitize images into PACS including checking Synapse to ensure image import is successful.
Report imaging anomalies to IT team in a timely manner.
Understand and trouble shoot CD burners and printing equipment.

Image Requests

Prepare daily image requests from OR; contact OR for image pick up when complete and handle OR requests for add-ons.
Work in conjunction with hospital legal staff to prepare all legal requests.
Follow established guidelines for collection of fees associated with image requests.
Respond to all faxes and phone calls.
Provide imaging reports as requested

Reading Room Assistance

Assist Radiologist in reading rooms, when necessary.
Keep reading rooms clean and organized.
Report any operational issues with reading stations to manager.
Clean monitors and turn off any unused illumination lamps at reading stations.

Administrative

Provide patient services and administrative support in clinic operations; coordinate daily workflow to ensure all patients and customers are served in a timely and quality-oriented fashion.
Review daily email for Department and Hospital operational updates; answer all telephone calls.
Perform weekly inventory to ensure adequate supplies are available.
Assist COR staff with covering reception areas as necessary.
Ensure all annual training is complete prior to deadlines.
Attend all mandatory in-service training events.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification

Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

Use resources efficiently
Search for less costly ways of doing things

Safety

Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location

: District of Columbia-Washington

Work Locations

: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Job

: Allied Health

Organization

: COE Hospital-Based SpecliatiesPosition Status: R (Regular) - O - PRNShift: VariableWork Schedule: Variable

Job Posting

: Sep 29, 2025, 11:37:13 PM

Full-Time Salary Range

: 37336 - 60444.8