Business Support, Facilities Support

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Assistant

What This Job Involves:

The Facilities Assistant will assist the Facilities Manager with operational activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of 

material, equipment and supplies, occupancy services and helpdesk. 

The Facilities Assistant is also required to provide administrative support to the team and be able to manage large building operations; 

What your day-to-day will look like:  

• Provide support for, monitor the performance and coordinate a small team of multi-skilled operatives 
• Develop a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendors 
• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works) 
• Assist in the procurement of vendors and services as required 
• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner 
• Ensure prompt and accurate management of purchase orders in the internal financial management platform 
• Assist with the monthly accrual reports and help monitor the finance trackers 
• Conduct site inspections, assessments, regular audits and carry out safety procedures as well as all building procedures, ad-hoc duties and performance measures 
• Assist in the implementation of the property risk management program and industry best practice operations 
• Maintain premises in neat and good working condition at all times 
• Maintain duplicate office keys in good order 
• Support the implementation and monitoring of disaster recovering and business continuity plans 
• Follow established escalation procedures and incident reporting procedures 
• Provide support for regular management reports and projects as required 
• Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets 
• Sound like you? To apply you need to be: 
• You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise 
• You have experience in a coordinator role working within facilities, property management, hospitality or related fields 
• You work collaboratively as part of a team to solve problems with professionalism and service focused approach 
• You are adept at multitasking and are able to manage multiple projects effectively 
• You are open and have good communication skills 
• You strive for excellence in what you do and share ideas for improvement 
• You are proficient with computer equipment and programs (Word, Excel and Outlook) and have a keen interest in technology 
• You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service 

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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