Associate Tech Support Analyst (3rd Shift) - Workload Orchestration
Publix.com
42k - 58k USD/year
Office
Lakeland, FL, Florida, 3045 New Tampa Hwy, Lakeland
Full Time
Facility
Lak Data Center B017
State
Florida
Frequency Of Pay
Weekly
Travel Frequency
0%
Minimum Base Pay
20.05
Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
**Please note that Publix will not sponsor any hire for this position for a visa or permanent residence**
***Relocation/Household Good Shipment Allowance will NOT be provided.***
Address
3045 New Tampa Hwy
City
Lakeland
Year End Bonus
To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.
Maximum Base Pay
27.65
Required Qualifications
- High school diploma or equivalent
- 1+ years of Computer Operations or IT Helpdesk experience or actively pursuing a degree in an IT related field.
- Must be willing to work 3rd shift schedule:
- 24/7/365 environment (including weekends and holidays)
- Midnight – 08:00am
- Full time on-site (no remote work)
Preferred Qualifications
- Associates degree or higher in Information Systems, Computer Science
- Previous experience as a computer operator working with both mainframe and open systems platforms.
- Experience with automated batch scheduler running in a distributed or hybrid environment.
- Ability to monitor system activity and detect issues using:
- Ability to monitor batch processing tasks using:
- Working knowledge of:
- Experience using system messaging and alerting tools (Unified Infrastructure Management)
- Ability to track mainframe and cross platform job failures using incident and problem-management applications (Service Manager, ServiceNow), and
- Familiarity with Building Management Systems and facility controls
- MVS System Console
- TSO/ISPF
- SYSVIEW
- JMR and SAR or similar tools
- CA OPS/MVS
- OMEGAMON
- Windows
- Linux/Unix
- SAP
- z/OS
- Databricks
- Kubernetes
- Automated batch scheduling tools running on IBM mainframe and/or distributed environment (CA7, BMC Control-M, Stonebranch Universal Automation Center)
- Media backup processes and associated applications (Commvault, Rubrik)
- IBMs Job Control Language and CAs scripting language CLANG
- Microsoft Office Suite of tools
Potential Annual Base Pay
41,704 - 57,512
Zip Code
33815-3468
Benefits Information
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost
- An opportunity to purchase additional shares of our privately-held stock
- 401(k) retirement savings plan
- Group health, dental and vision plans
- Paid Time Off
- Paid Parental Leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Free hot lunches (buffet-style) at facilities with a cafeteria
- Visit our website to see all of our benefits: Benefits - Jobs (publix.com)
Associate Tech Support Analyst (3rd Shift) - Workload Orchestration
Office
Lakeland, FL, Florida, 3045 New Tampa Hwy, Lakeland
Full Time
42k - 58k USD/year
September 30, 2025