Commercial Bank Onboarding AI Associate

Embark on a rewarding journey as a Client Onboarding Associate at JP Morgan Chase, where you'll lead the charge in delivering exceptional treasury and banking product implementations. Utilize your project management skills to create seamless onboarding experiences, build strong client relationships, and drive satisfaction from the very first interaction. Join a diverse and innovative team, and unlock endless opportunities for personal and professional growth in a dynamic global environment.

As an AI Associate within the Commercial Bank Client Onboarding Organization, you will play a pivotal role in defining AI priorities and developing solutions to enhance efficiency. You will collaborate closely with the Commercial Bank onboarding leadership team to create a strategic path for AI integration, enabling teams to leverage AI technologies effectively. This role requires a blend of technical expertise, strategic thinking, and leadership skills to drive AI initiatives from conception to execution.

Job Responsibilities:

• Collaborate with CB onboarding leadership to identify and prioritize AI opportunities that drive business growth and efficiency.
• Develop and implement AI strategies, focusing on high-impact use cases and solutions that improve client onboarding processes.
• Use deep knowledge of Client Onboarding business to accelerate delivery of tactical AI solutions
• Collaborate with cross-functional teams—including Data, Business, and Technology—to ensure end-to-end delivery of AI solutions..
• Conduct thorough analysis of data to produce actionable insights and recommendations for the business.
• Foster a culture of innovation and an AI-first mindset among employees, promoting collaboration and excellence.
• Create and facilitate a training plan to ensure onboarding team application of AI solutions. 
• Present AI opportunities and progress to senior leadership, ensuring alignment with business objectives and data-driven updates on adoption.
• Monitor industry trends and emerging technologies in AI/ML to inform strategic decisions.

Required Qualifications, Capabilities, And Skills:

• Proven ability to lead and inspire teams with curiosity, humility, and a willingness to learn about the business.
• Deep expertise in both traditional AI/ML and generative AI, with a focus on scalable AI model deployment and infrastructure.
• Strong analytical, interpretive, and problem-solving skills, with a demonstrated ability to think outside the box.
• Proficiency in Python, SQL, and other analytical tools, with knowledge of AI ecosystems for LLMs and AI-ready infrastructure.
• Strong working knowledge of JPMorgan Client Onboarding applications and technology environment 
• Excellent communication skills to effectively convey technical information and ideas at all levels, building trust with stakeholders.
• Ability to understand business objectives and align ML problem definitions, writing clear and concise OKRs.

Preferred Qualifications, Capabilities, And Skills:

• Deep experience or understanding of Financial Services and client onboarding processes. (suggest to make this required – otherwise how is this different from a Transformation role?) Agree
• Experience in a highly quantitative role, ideally as a data scientist or AI specialist.
• Knowledge of statistical analysis, experimental design, and causal inference. 
• Passion for problem-solving and innovative thinking, with exceptional attention to detail and a commitment to accuracy.

 Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (10%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans