B2B Appointment Setter (Telecom/BPO/Tech)

This is a remote position.

Schedule: Monday to Friday, standard Australian business hours (8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM)

Join a fast-growing telecommunications company that’s making its mark in the Australian market! Specializing in telecom solutions for small and medium-sized businesses (20–199 employees), the company has established strong processes, modern infrastructure, and a dedicated sales team across Sydney and Melbourne. After a successful first year, they are now positioned for significant growth and expansion.

As a  B2B Appointment Setter, you’ll engage with warm, pre-qualified prospects from an established database, connecting with business decision-makers in meaningful conversations that drive results. This is not cold calling—you’ll work with targeted leads that fit the ideal customer profile, helping the sales team book high-quality appointments and directly contribute to company growth.

• Engage with qualified prospects from a ZoomInfo database of Australian businesses
• Conduct conversational calls with decision-makers at companies with 20–199 employees
• Book appointments for the sales team (face-to-face or virtual)
• Perform soft sales conversations to pre-qualify prospects when opportunities arise
• Maintain detailed records of all prospect interactions in CRM systems
• Follow up strategically with leads to maximize conversion
• Collaborate with the sales team for smooth hand-offs and meeting preparation
• Track and report KPIs to support continuous improvement

• Proven experience in appointment setting, preferably in telecom, BPO, or technology industries
• Exceptional communication skills for engaging Australian business professionals
• Understanding of Australian business culture and communication preferences
• Resilient and persistent, able to handle rejection positively
• Experience with CRM systems (Zoho preferred) or lead management platforms like SharePoint
• Track record of meeting and exceeding KPIs and performance targets
• Previous experience with ANZ (Australia/New Zealand) markets strongly preferred
• Ability to adapt communication style to a casual, conversational approach

• HMO coverage in eligible locations

• Permanent Work-From-Home Arrangement

• Immediate Hiring