AI Automation & Integration Specialist (PPS)

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Job Type: Full-time

About The Role

We're looking for a versatile AI Automation & Integration Specialist to join our AI, Technology and Automation team. This is a high-impact role where you'll be responsible for implementing commercial AI solutions and building seamless integrations across business systems. You'll leverage platforms like Go High Level and Google Suite as well as ChatGPT, Claude, and other AI services to solve real business problems, while creating automated workflows that connect our entire tech ecosystem.

As one of our first technical hires, you'll have significant ownership and influence over our automation strategy, AI implementation, and integration architecture. This role is perfect for someone who thrives in a problem-solving environment, loves connecting systems and processes, and wants to see their work make an immediate impact on business efficiency.

What You'Ll Do

Ai Implementation & Automation (60%)

• Design and implement AI-powered solutions and custom GPTs using platforms (ChatGPT, Claude, Gemini, etc.) to solve business challenges
• Build intelligent workflows that leverage AI APIs for content generation, analysis, customer service, and decision support
• Create and optimize AI-driven automation sequences for marketing, sales, and operations in our CRM (Go High Level)
• Research and evaluate new AI tools and platforms for potential business applications
• Collaborate with stakeholders to identify opportunities where commercial AI can drive value

Platform Integration & Workflow Automation (30%)

• Design and build seamless integrations between business platforms using Zapier, n8n, Make, and custom webhooks
• Create sophisticated automation workflows that connect CRM (GoHighLevel), marketing tools, communication platforms, and business apps
• Develop and maintain GoHighLevel (GHL) automations, funnels, and workflow sequences
• Build custom API integrations when pre-built connectors aren't sufficient
• Optimize data flow between systems to ensure accuracy and real-time synchronization
• Troubleshoot and maintain existing integrations and automation workflows

Strategy & Collaboration (10%)

• Work closely with the Head of Technology and development team to align automation initiatives
• Communicate technical concepts to non-technical stakeholders in clear, accessible language
• Document workflows and integrations thoroughly to build organizational knowledge
• Train team members on automation tools and best practices as the company grows
• Stay current with AI and automation trends and share insights with the team

What Success Looks Like

In 30 Days:

• Understand our business model, current tech stack, and automation opportunities
• Complete onboarding and familiarize yourself with our existing systems
• Audit current workflows and identify integration gaps and inefficiencies
• Build your first AI-powered automation or platform integration

In 90 Days:

• Deploy multiple working AI solutions that solve real business problems
• Establish core integrations between major business platforms
• Create standardized automation workflows for key business processes
• Become proficient with our GoHighLevel setup and optimization

In 6 Months:

• Own the end-to-end automation strategy from planning to implementation
• Demonstrate measurable business impact through AI implementations and integrations
• Establish best practices for automation management and platform optimization
• Contribute to strategic planning for technology and automation initiatives

In 1 Year:

• Be recognized as the AI and automation subject matter expert in the company
• Have implemented a comprehensive automation ecosystem delivering significant value
• Build and mentor additional team members as we scale
• Shape the long-term AI and automation strategy

Requirements

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Business Technology, or related field (or equivalent practical experience)
• 3-7+ years of hands-on experience with business automation, AI implementation, or systems integration
• Proven track record of building and deploying automation solutions in business environments
• Experience working in fast-paced, agile environments  
• Experience with automation platforms: Zapier, n8n, Make (formerly Integromat)
• Hands-on experience implementing commercial AI solutions (ChatGPT API, Claude API, Google AI, etc.)
• Proficiency with GoHighLevel automation, workflows, and funnel optimization (or strong ability to learn quickly)
• API integration expertise - REST APIs, webhooks, and custom integration development
• Programming skills in Python, JavaScript, or similar languages for custom solutions

Technical Skills

• Understanding of business systems: CRM, email marketing, e-commerce, project management tools
• Experience with no-code/low-code platforms and workflow builders
• Knowledge of data transformation and mapping between different platforms
• Systems thinking - You understand how different business processes connect and affect each other
• Problem-solving mindset - You love finding creative ways to connect systems and automate processes
• Self-starter - You take ownership and drive automation projects forward independently
• Strong communicator - You can explain technical workflows to non-technical team members
• Business-focused - You understand how to translate automation into measurable business value

Core Competencies

• Detail-oriented - You build reliable, error-resistant automation workflows
• Adaptable - You're comfortable learning new platforms and tools as business needs evolve

Preferred Qualifications

Nice to Have (but not required):

• Experience building chatbots and conversational AI solutions
• Advanced experience or certifications in Zapier, HubSpot, Salesforce, or other major platforms
• Experience with GoHighLevel advanced features: custom fields, advanced triggers, API usage
• Knowledge of prompt engineering and AI optimization techniques
• Experience with e-commerce integrations: Shopify, WooCommerce, payment processors
• Familiarity with database management and SQL for complex data operations
• Background in business process optimization and workflow design
• Experience with customer journey mapping and marketing automation
• Knowledge of data privacy regulations and secure integration practices

Benefits