Country Director _ Zambia

Strategic Leadership & Expansion

• Develop and execute country-level strategies that align with the organization’s regional and global mission.
• Translate the company’s vision into actionable plans that drive impact in energy access and logistics efficiency.
• Align national initiatives with the company’s regional goals and E-IMPACT values.
• Drive innovation in solar product deployment and logistics network optimization.
• Lead the expansion of solar and productive-use energy solutions across Zambia’s provinces.
• Identify and capitalize on market opportunities in renewable energy and logistics.
• Drive business development initiatives including new partnerships, product launches, and geographic expansion.
• Monitor market trends, customer needs, and competitor activities to inform strategic decisions.
• Navigate Zambia’s energy and logistics regulatory landscape, ensuring full compliance.
• Engage with government bodies, energy regulators, and logistics authorities to advocate for enabling policies.
• Represent the organization in national forums, policy dialogues, and sectoral working groups.

Operational Oversight

• Oversee the implementation of PAYGO solar systems and productive-use appliances.
• Manage the company’s logistics network, ensuring efficient last-mile delivery and inventory control.
• Optimize supply chain operations, fleet management, and warehouse performance.
• Ensure compliance with the company’s energy and logistics regulations.

Sales & Commercial Leadership

• Lead the development and execution of national sales strategies for energy products and logistics services.
• Drive revenue growth through market expansion, strategic partnerships, and customer acquisition.
• Set and monitor KPIs for sales teams, agents, and regional managers.
• Oversee customer experience initiatives and retention strategies.

Financial & Risk Management

• Manage country budgets, financial reporting, and cost controls.
• Identify and mitigate risks related to fraud, asset loss, and operational inefficiencies.
• Ensure financial sustainability and transparency in all commercial activities.

People & Culture

• Lead a diverse team of full-time staff and field agents across the company's operations.
• Foster a high-performance culture rooted in the company’s E-IMPACT values.
• Address retention challenges, promote integrity, and build leadership capacity.
• Champion professional development and ethical leadership.

Stakeholder Engagement

• Build and maintain relationships with donors, investors, government bodies, and community leaders.
• Lead fundraising and strategic collaborations to scale the company’s impact.
• Engage with regulators and partners to support policy advocacy and sector development.

Skills & Competencies

• Strategic planning and execution
• Financial and operational acumen
• Leadership and team development
• Stakeholder engagement and advocacy
• Tech-savvy and data-driven decision-making
• Ethical leadership and cultural sensitivity

Working Conditions

• Frequent travel across the company’s operational hubs and potential expansion areas in Zambia
• Field visits to logistics hubs and solar deployment sites
• Office-based with flexibility for remote coordination

Requirements

Qualifications & Experience

• Master’s degree in Business, Logistics, Renewable Energy, or related field.
• 10+ years of senior leadership experience in logistics, energy access, or social enterprise.
• Proven success in managing distributed teams and complex operations.
• Strong understanding of the Zambia’s energy and logistics landscape.
• Experience with PAYGO models, last-mile delivery, and digital platforms is a plus.