Observability Engineer

Create your best future and join Westpac as an Observability Engineer.

What’S The Role?

The purpose of the Observability Engineer role is to support and maintain an enterprise-grade observability platform using the Elastic Stack. This role ensures full-stack visibility across infrastructure and applications, enabling proactive monitoring, anomaly detection, and root cause analysis to support operational excellence and business continuity.

The role will be responsible for integrating logs, metrics, traces, and synthetics into a unified observability pipeline, while developing and maintaining Kibana dashboards, visualizations, and alerting mechanisms aligned with SLIs and SLOs. Additionally, it will involve implementing machine learning models for anomaly detection and predictive insights, as well as optimizing data ingestion, transformation, and storage to enhance system performance. Maintaining the health of the observability system and supporting incident response with actionable insights for post-mortem analysis will also be key responsibilities.
 
What do I need?

Essential:

• 5+ years proven experience with Elastic Stack (Elasticsearch, Logstash, Kibana, Beats, APM) 
• Strong knowledge of observability concepts: logs, metrics, traces, SLIs/SLO.
• Experience with data ingestion pipelines, parsing, enrichment, and indexing.
• ML/Anomaly detection strategies.

Desirable:

• OTEL experience.
• ITIL
• CI/CD
• Automation/Coding.
• Experience with containerised environments.
• Tertiary qualifications, computer science/engineering.

Why join us?  

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

#Li-Hybrid.