Business Analyst / Product Manager

Business Analyst / Product Manager

Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You
As a  Business Analyst, you’ll join a collaborative and forward-thinking team based in South Africa. 

The Business Analyst/ Product Manager is a key role in Nexi Payments and is accountable to drive efficiency and operational improvements by defining the business solution, obtaining system alignment, and optimization of current and future business application functionality. 

The role is also responsible for analysing requests or requirements for applications in order to determine the impact on the business as a singular and integrated system. Continuous and applied research on global financial market trends in the payment, settlement and securities environment is vital for this role. 

About Your Future Role (Business and Product manager)
as Business Analyst, you will:

• Analyse and clarify requests or requirements in order to agree on the business solution with the end-user
• Define and document User Stories and their related acceptance criteria
• Create user interface mock-ups and wireframes as part of the requirements specification documentation 
• Create UML use cases, activity diagrams, and functional specifications from business requirements 
• Guide the development effort by conveying the end user’s vision to the software factory
• Bridging the gap between the end-user, business stakeholder and development team
• Participate in technical design sessions, working with technical resources, to provide insight during solution development
• Participates in the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.
• Participate in technical design sessions, working with technical resources, to provide insight during solution development
• Inspects the product progress at the end of every Sprint and has complete authority to accept or reject work done
• Demonstrate the system to the end-user after each iteration
• Input on creation of user manuals and other training-related material
• Assist in creating test cases when needed
• Train end users on the applications
• Assist in system acceptance testing and troubleshooting
• Act as a user liaison to resolve system issues and write reports according to user or management requests
• Defining and standardising field-level validation rules in keeping with accepted standards, i.e. SWIFT
• Ensure quality assurance of applications

as Product Manager, you will:
 1) Product Management

• Create and maintain the product backlog. This includes agreeing on the prioritization of items with the end-users. 
• Input on the Business Case on new project for both existing and new clients through liaison with Software Factory and Project Management Team
• Play a consulting and subject matter expert role for exisiting and new clients within the payments market and infrastructure environment
• Critical input into the Project Management implementation in liaison with the Project Management Team

2) Sales Support

• Analysing and responding to customer requirements in RFP/RFIs
• Recommend viable enhancements on the system in line with customer requirements/market trends on an ongoing basis
• Preparing presentations and demonstrations to potential customers

3) Customer Support

• Providing business solution documents in line with change requests from  customers
• Ensuring the correct functionality and new requirements is delivered to customers in the correct releases
• Discussing project and production customer change requests
• Attending to customer functional issues such as scope issues and queries
• Probing the clients through constant interactions to understand satisfaction on current product offering and gain understanding of future need

4) Research

• Conduct and apply research on global financial market trends in the payments, settlement and securities environment
• Understand and apply the role of the monetary policy on Central Banks’ national payment system strategy
• Attain and apply sound knowledge of operational, settlement, credit and interest rate risks within financial markets
• Business process review and re-engineering with supporting documentation of new business processes
• What Makes You a Great Fit
• We’re looking for someone eager to make a difference. Here’s what we value.
• Essential Qualifications: 
• B.Sc. degree in Computer Science / Engineering / B. Com degree in Economics, Postgraduate degree preferable

Technical Skills (Must Have):

• Business writing and presentation
• Excellent communication with customers and prospect

Bonus Skills (Highly Recommended):

• Payments Systems experience
• Proficient in modeling and UML
• Enterprise Architect
• System analysis and design experience
• Ability to focus on underlying problems and find solutions to them
• Business and technological skills and acumen
• A strong understanding of client dynamics and requirements
• A strong understanding of solution design software applications
• SWIFT experience (preferable)

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe/Globe and bring your ideas to life in a dynamic, global environment 
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi
We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

• Diversity and Inclusion at Nexi
• We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 
• Your Next Step Starts Here
• If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!

   

Are you interested in joining one of Europe's leading PayTech companies? 

Do you want to be part of a diverse team, collaborating with colleagues from across Europe? If so, you're in the right place!