Processing and Enforcement Officer

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type:  Onsite Worker

Salary: Starting Salary is £26,824 (Level one) rising to £27,694 per annum  (pro rata for part-time)

Location: Byron House, Maid Marion Way, Nottingham NG1 6HS

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. 

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham.  So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About The Role

To be responsible for the administration and enforcement of Fixed Penalty Notices and Penalty Charge Notices issued by Community Protection Officers and Civil Enforcement Officers, including the preparation of criminal prosecution files and cases to the Traffic Penalty Tribunal in cases of non-payment. 

To prepare and serve statutory notices to support enforcement activity with regard to bins on the street and other Enviro-crime issues.

We are looking for highly customer-oriented individuals to join our team.  The successful candidates should demonstrate that they have excellent written and verbal communication skills, are able to learn a subject from a position of zero knowledge and have a detailed knowledge of computer systems. In addition, strong motivational skills to ensure that personal deadlines are met, working with minimum supervision and being an active team member are important.

About You

The Ideal Candidate Will Have:

• Ability to communicate to a high standard both orally and in writing, sufficient to draft various items of correspondence in a clear and concise manner· A detailed working knowledge of Microsoft Office products and the aptitude to quickly learn how to use specialist in house software.
• Ability to work on own personal initiative and with minimum supervision. Ability to prioritise work and to work accurately under pressure and to strict deadlines

You can find the job description for this post here 

At Nottingham City Council, we believe that work is what you do, not where you do it.  We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Tanya Wesson by telephone on  01158761501 or by email at tanya.wesson@nottinghamcity.gov.uk 

Closing Date: 19th October 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. 

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years’ service)  + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working – to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
   
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.    

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.