Executive Housekeeper, Pre-Opening - The St. Regis London

About The Hotel

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’; a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

The Opportunity

We are seeking a meticulous and inspiring Executive Housekeeper to lead the housekeeping function at The St. Regis London. This role is responsible for overseeing all aspects of cleanliness and presentation across guest rooms, public spaces, and associate areas, ensuring they reflect the highest standards of luxury and refinement. As a department head, you will manage daily operations, lead a team of dedicated professionals, and collaborate closely with other departments to deliver seamless service. This is a rare opportunity to shape the housekeeping culture of one of the most anticipated luxury hotel openings in the UK.

Key Responsibilities

• Lead and manage daily housekeeping operations, including laundry and recreation areas if applicable 
• Ensure guest rooms and public spaces are impeccably maintained and presented 
• Collaborate with Engineering to address maintenance needs promptly 
• Oversee inventory, ordering, and distribution of supplies and uniforms
• Implement and monitor inspection programs to uphold brand standards
• Manage departmental budgets and control expenses to meet financial goals 
• Respond to guest feedback and drive continuous service improvement
• Recruit, train, and develop housekeeping team members
• Conduct performance reviews and support career development 
• Ensure compliance with health, safety, and brand policies
• Support onboarding and orientation for new associates 
• Foster a culture of excellence, teamwork, and attention to detail

What We’re Looking For

• Previous experience within a luxury hotel 
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organisational skills and a keen eye for detail.
• A professional and approachable manner with strong communication skills.
• Good knowledge of health & safety, COSHH, and housekeeping best practices.

Why Join Us

• Be part of a historic opening and a globally renowned luxury brand
• Shape the housekeeping standards of a flagship hotel in one of London’s most iconic locations 
• Enjoy competitive compensation, benefits, and career development opportunities 
• Work alongside a passionate and visionary team redefining ultra-luxury hospitality in the UK

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.