Senior Infrastructure Security Engineer

Locations: Columbia, MD (preference) or Canton, MA (Hybrid)

In this position, you’ll be based in either the Columbia or Canton office for a minimum of three days a week, with the flexibility to work from home for some of your working week.  Find out more about our flexible work culture at computershare.com/flex.

• We give you a world of potential 
• Computershare have an exciting opportunity for a Senior Infrastructure Security Engineer to join our Technology Services team (CTS). 
• There are a few things that make this exciting role stand out:  
• Our leadership team are entirely invested in continually developing and training our staff, so you will have the opportunity to continue learning and progressing.  
• We’re on a journey to refresh the way we do things in the business to improve best practices within modern management, giving you a great opportunity to get involved in beginning phases. 
• We encourage a flexible working environment to allow you to work the way that suits you best. 

A role you will love

The Senior Infrastructure Security Engineer is responsible for the review, initiation, execution, remediation and reporting of technical security processes within Infrastructure Security teams’ remit.

Operationally, the core of this role involves reviewing, remediating, advising, and actively contributing to addressing patching and configuration vulnerabilities across our global infrastructure environment. This includes, but is not limited to, automation, patching, threat and vulnerability compliance remediation, coordination, zero day response and delivery of core remediation items.

A key responsibility of the role will be the involvement in the review and delivery of existing Infrastructure Security managed systems and project onboarding activities, which are being service transitioned into Infrastructure Security. You will need to ensure RBAC aspects are reviewed, well documented and elevated accounts captured and placed into the appropriate security vault/s.

To ensure the team’s success, you will be an active contributor on our collaboration platform (currently Microsoft Teams), engaging in continual training and knowledge sharing with peers, including other CTS staff. Mentoring team members and others will foster innovative, efficient, and effective delivery of the security remediation services we provide to maintain the company’s security.

Other Key Responsibilities Include:

• Operational management of security related tasks, such as patching, vulnerability remediation, security standard implementation and validation.
• Infrastructure Security toolset evaluation and securing recommendations (e.g., SCCM, Flexera etc).
• Ensuring the team is provided with technical direction on Microsoft patching, policies (across tooling & GPO) and vulnerability remediation & management across the global fleet.
• Zero Day/OOB guidance/support to the Global Systems Manager on management, from a technical point of view, on policies (tooling & GPO) and vulnerability (weakness) management of the global fleet.
• Software and Hardware lifecycle management (EoL & security flaws).
• Regular collaboration with Security Operations group/CTS to deliver on improved security related processes, validation, and implementation, including technical reviews of implemented processes.
• Policy Hardening Governance – review Server & Endpoint and monitor for changes/anomalies which drift from our Sec. Ops. agreed standards.

What will you bring to the role?

The role requires attention to detail and some evaluative judgment based on best practice and previous experience.  The role holder is expected to respond to and resolve problems by identifying and selecting solutions through the application of acquired technical experience, which will be guided by clear policy and procedure.

You will have strong working experience with managing software vulnerabilities, OS & software patching, antivirus (security tooling & policies) and AD & GPO mgt (inc. TSS - technical security standards). It would also be of benefit if the candidate has a background in managing server infrastructures and functional knowledge of firewalls, client and server maintenance, monitoring, technical troubleshooting, and vulnerability management.

The role holder also requires an understanding of cross-regional change management processes to establish clear visibility and communication across the business.

Some other key skills that you’ll have:

• Minimum of 5+ years’ experience in a technical IT infrastructure role or security role.
• Analytical with excellent problem-solving skills.
• Perseverance to see a task through to completion.
• Able to learn new technologies and work in a technical environment.
• Able to follow set processes & procedures and highlight potential improvements.
• Flexible within a constantly changing environment.
• Ability to work under pressure in order to meet required deadlines.
• Infrastructure or security related certifications.
• IT certification and/or related experience such as CompTIA A+, Server+, Linux+, Network+, CCENT, MSCA.
• Project management exposure.

Rewards designed for you

• Paid parental leave, flexible working and a caring and inclusive culture.
• Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The typical base pay range for this role is $115,000 - $140,000 per year USD.

A company to be proud of We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. Fairness and culture We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.