Senior Associate, Core Client Service Team

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a Senior Associate to join our Asset Servicing – Core Client Services team.  This role is in Manchester.

In this role, you’ll make an impact in the following ways: 

• Oversees growth and health of client relationships by Identifying opportunities that will evolve client business for incremental account growth, while advocating Client escalations for ultimate client satisfaction
• Drives digital solutions and ensure clients have the ability for automated reporting and instruction capability
• Promotes firm services/product offerings that solve client challenges and achieve account growth, while recommending product/service enhancements internally to fill underserved client interests and recommend product/services directly to the client
• Conducts check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings
• Continually evaluates client needs and ensure sustained client engagement
• Keeps abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction
• Contributes to the development of overall AM strategies for the unit
• Serves as the interface for compliance, regulatory, reputational matters between clients and the Bank
• Delivers client presentations, business acceptance, internal / external meetings, product collaboration

To be successful, we are seeking the following:

• Bachelor’s degree or equivalent
• Several years’ experience in financial industry experience
• Knowledge of Asset Servicing – Global Custody, Understanding of Banks, Broker/Dealer and Insurance
• Ability to lead and communicate to a virtual service and coverage team to ensure firm-wide alignment on priorities, issues, and initiatives 

At BNY, our culture speaks for itself, check out the latest BNY news at:

Bny Newsroom

Bny Linkedin

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.