Proofreader - Pittsburgh, PA

The Proofreader is responsible for conducting quality reviews of all correspondence, such as client letters and emails, ensuring accuracy in format, spelling, and grammar. This includes letter templates and outgoing correspondence in the Pittsburgh Digital Processing Center (such as letters and documents). 

• Proofreading correspondence letters and meticulously correcting grammatical, punctuation, formatting, and spelling errors (electronic letters and printed letters)
• Check letters for inconsistencies and adherence to style guides 
• Verify editable information populated accurately in tables and fields
• Identify common errors or trends, provide feedback to improve overall quality
• Sort, count, and proofread printed outgoing letters for quality 
• Track and report quality data/statistics into spreadsheets and/or reports
• Organize and communicate quality results with other departments involved in the quality assurance process
• Will perform other duties as assigned
• Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and Regulatory policies, procedures, and programs
• Excellent attention to detail
• Strong written and verbal communication skills
• Proficiency in MS Word and Excel 
• Ability to manage multiple projects and meet deadlines
• Bachelor’s degree in English, Journalism, Communication, or a related field
• Previous proofreading experience - preferred

Knowledge And Skills

• Strong grasp of the English language and syntax
• Excellent attention to detail and the ability to work efficiently within strict deadlines.
• Strong organizational skills, meticulous attention to detail, able to meet tight deadlines, work well under pressure, and possess excellent written, verbal, and oral communication skills
• Excellent proofing/editing skills  
• Excellent computer competency 
• Ability and desire to accurately perform repetitive tasks
• Must be able to work under deadlines.  Must be able to utilize independent decision-making skills in a wide variety of situations. 
• Requires a high degree of accuracy in the performance of varied responsibilities 
• Must be self-motivated to complete work in a timely manner to meet deadlines 
• Ability to walk, bend, kneel, stand, and/or sit for an extended period
• Ability to work in a fast-paced environment

What We Offer:

• EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants
• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills—key aspects for personal and professional growth
• We provide guidance/coaching to every employee through our mentoring program wherein every junior-level employee is assigned a senior-level professional as an advisor
• The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.