Intern - IT Change Management

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

As an IT Change Management Intern, you will engage with IT and non-IT stakeholders to support alignment of the change management process across systems. You will assist in preparing presentations, shadow senior analysts in meetings with department leaders, and contribute to periodic IT reports. This role provides hands-on experience in IT change management, cross-functional collaboration, and reporting within a professional IT environment.

What You Will Do

• Assist in preparing change logs, reports, and documentation to support CAB (Change Advisory Board) operations
• Support CAB meeting logistics by preparing decks, compiling agendas, taking minutes, tracking action items, and following up with stakeholders
• Draft and update IT Change Management process documentation, guides, and SOPs as part of governance initiatives
• Monitor and track changes for newly onboarded systems, ensuring compliance with governance frameworks
• Collaborate with IT and non-IT stakeholders, while shadowing senior analysts to gain exposure to cross-functional governance.

What You Bring

• Currently pursuing a degree in Computer Science, Information Technology, or a related field with interest in software processes
• Strong analytical and problem-solving skills, with the ability to handle issues from start to closure
• Proficiency in MS Office, particularly Word, PowerPoint, and Excel (including VLOOKUP and PivotTables)
• Experience or academic exposure to IT Change Management processes and IT Governance
• Understanding of SDLC frameworks (Agile or Waterfall) is preferred; familiarity with JIRA, Azure DevOps, or advanced Excel is a plus. 

Who We Are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.