Zuern - Allenton| Receptionist & Operational Administrative Assistant

Description

Zuern Building Products is seeking a motivated and detail-oriented professional to join our team at our Allenton location. This dual role combines the responsibilities of Receptionist and Operational Administrative Assistant, making it a great opportunity for someone who enjoys being the first point of contact while also playing a key role in supporting daily operations. The right candidate will be self-motivated, organized, and eager to grow with a dynamic company!

Responsibilities

Reception & Customer Service

• Answer and direct phone calls in a polite and professional manner.
• Greet customers and visitors, ensuring they feel welcome and connected to the appropriate team member.
• Monitor receiving and customer gates; communicate with the yard as needed.
• Handle incoming and outgoing mail, deliveries, and packages.
• Call customers when product arrives and assist with customer inquiries.
• Support the Inside Sales team when needed.

Operational & Administrative Support

• Assist the operations team with organization, compliance, and process improvement.
• Manage the Material Return Authorization (MRA) process, including coordination with vendors, issuing credits, and maintaining records.
• Reconcile daily cash drawer and complete daily bank deposits.
• Enter supplier credits and assist accounts payable when applicable.
• Support inventory management (cycle counts, year-end, orphan/negative items, store labels, etc.).
• Assist with product receiving and data entry.
• Monitor, organize, and order office supplies.
• Prepare reports, track discrepancies, and support operations leadership with projects.
• Assist with customer satisfaction efforts by answering questions, helping with literature/samples, and supporting sales and marketing initiatives.
• Partner with the GM on projects such as training facilitation, internal/external event coordination, and miscellaneous tasks.

Requirements

• High  school diploma or GED required.
• Proficiency  in Microsoft Office; strong data entry skills.
• Strong  communication and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to multitask.
• Basic accounting/general math skills.
• Punctuality and strong attendance record.

Benefits:

• Family-valued culture
• Competitive Pay
• Career Growth
• Medical, Vision, and Dental Coverage
• Health Savings & Flex Plan
• 401k & Roth Plans with Company Match
• Profit Sharing Program
• Company Paid Life Insurance Policy
• Voluntary Short Term Disability and Life Insurance
• Paid time off (PTO) and Paid Holidays

Why Join Us?

This is an exciting opportunity to build a solid foundation in both customer-facing and operational support roles. You’ll gain hands-on experience across multiple areas of the business while working in a supportive, team-oriented environment with room for career growth.