Casino Audit Supervisor - Norfolk Casino

Title: Casino Audit Supervisor - Norfolk Casino

State Role Title:

• Hiring Range: $78,572 - $95,000
• Pay Band: UG
• Agency: Virginia Lottery
• Location: Norfolk
• Agency Website: www.valottery.com
• Recruitment Type: Agency Employee Only - A

Job Duties

For more than three decades, the Virginia Lottery has worked to build a strong reputation, one synonymous with providing fun, entertaining experiences and doing so responsibly and with integrity. Proceeds from traditional Lottery games support K-12 public education in Virginia. Taxes generated by sports wagering and casino gaming, which are regulated by the Lottery, benefit other priorities of the Commonwealth.

The Virginia Lottery, an independent state agency, is currently seeking Casino Audit Supervisor to join its Gaming Compliance Department in its Norfolk Casino.

Responsible for supervising or executing audits of our casino operators to ensure financial and operational integrity, accountability, efficiency and effectiveness, compliance with policies, procedures, laws, and regulations. Responsible for assessing internal controls to minimize the risk of fraud, waste, and abuse. Performs all audit and supervisory functions to include supervising and training staff, reviewing financial records, performance data and minimum internal control submissions from casino operators. Performs other duties as required or assigned.
• Assists the Casino Audit Manager in planning, directing, and coordinating activities of the division’s audit processes, procedures, and forms to support established regulations for the Commonwealth’s Casino Operators.
• Supervises the execution of all audits defined in the audit plan, including Ad-Hoc audits, ensuring internal controls are compliant with regulations, minimum internal control standards, and are properly designed and operating effectively.
• Supervises the daily audit of the casino gaming revenue (e.g., Slots, Table Games, Poker, Retail Sportsbook etc.) that includes the review of gaming documents and reports. Discusses exceptions with the Casino Audit Manager.
• Continually analyzes business processes, the adequacy and effectiveness of casino internal controls and compliance with internal control policies, procedures and regulations as approved by the Virginia Lottery Gaming Compliance Department.
• Tracks the status of all audits, forms, and any other information deemed relevant to audits and findings.
• Works closely with the Casino Audit Manager to complete the annual risk assessment and to develop the annual audit plan.
• Continuously assists in the identification of business risks and provides assurance that risks are being appropriately managed.
• Proactively informs the Casino Audit Manager of significant risks or exposures related to internal controls, compliance, and/or governance related concerns requiring prompt attention.
• Works with the Casino Operators to identify improvements in the regulatory process.
• Conducts interviews with Casino Operator’s personnel to ensure that the facility is complying with documented minimum internal control standards.
• Participates in coin testing and verifies that the slot machines are properly communicating to the central system.
• Ensures all required audits reports, pursuant to the regulations, are completed by the Casino Operator’s Audit team and are submitted to VA Lottery Gaming Compliance.
• Reviews audit reports submitted by the Casino Operator’s Audit team and ensures that all remediation plans being recommended by the Casino Operator’s Audit team are sufficient to resolve the findings.
• Participates in the receipt and count of gaming chips and plaques and verifies all gaming chip and plaque specifications are compliant with the regulations.
• Performs periodic physical inventory counts of the sensitive keys, cards, and dice inventory.
• Reviews initial internal control submissions from the casino operators to ensure compliance with the regulations. Reviews all updates to the internal controls and submits recommendation for approval.
• Works closely with the Casino Compliance Supervisor in ensuring casino operators’ continued compliance to the applicable laws and regulations.
• Maintains all audit records as well as other documents filed with the Virginia Lottery. Oversees and audits all Casino Operators to ensure compliance with their minimum internal control standards and relevant regulations. This includes, but is not limited to, the oversight of audit functions including verifying, sampling, reviewing, confirming, observing, examining and reporting in assigned areas.
• Discusses audit findings and remediation plans with the Casino Audit Manager ensuring that reports are clear, concise, identify root causes with practical solutions, and ultimately provide value and meet compliance.
• Perform testing using Word, Excel and/or other audit software to prepare work papers to document audit procedures performed and support conclusions.
• Makes operational, system, or policy recommendations to the Casino Audit Manager to effectively accomplish the mission of the Division.
• Effectively researches available data and compiles findings in response to investigative and/or administrative inquiries.
• Prepares status reports and compiles statistical information as requested by the Leadership Team.
• Coordinates with HRBP on all human resources functions for direct reports, including developing and/or revising position descriptions; the performance planning and evaluation process; administration of discipline; hiring actions; and leave requests.
• Conducts periodic staff meetings.
• Provides field training, guidance, supervision to, and evaluation of work performance of audit staff.
• Maintains effective communications with direct reports to facilitate timely dissemination and exchange of information and to foster collaborative teamwork.
• Performs other duties as assigned.

Minimum Qualifications

Bachelor’s Degree from an accredited 4-year college or university, preferably in Accounting, Finance, or related field, is required. Minimum four years of experience in audit, finance, or accounting is required. Minimum three years of Casino experience is required (preferably in Internal Audit, Revenue Audit, Casino Gaming Operations or Regulatory Compliance). Supervisory experience is preferred. Certified Public Accountant (CPA) or Certified Internal Audit (CIA) certification is preferred. A comparable amount of training and experience may be substituted for the minimum educational requirement.
• Demonstrated ability to manage, supervise, and direct the work of auditors/accounting/finance professionals.
• Knowledge of Generally Accepted Auditing Standards, Generally Accepted Accounting Standards, and the COSO Internal Controls Framework.
• Demonstrated ability to manage teams involving multiple types of audits and working cooperatively with Casino Operators.
• Excellent communication (oral and written) skills.
• Ability to build effective working relationships with diverse groups of individuals.
• Ability to clearly document audit findings, prepare management reports, and make logical and sound decisions in critical, complex, and changing situations.
• Ability to develop and document procedures to create an efficient and effective workflow. Demonstrated ability to effectively handle multiple priorities and /or competing tasks and responsibilities.
• Excellent problem solving and conflict resolution proficiencies.

Additional Considerations

• Helps to develop, administer, and maintain audit programs for casino operators.
• Ensures that internal controls submitted by the operators are in compliance with the regulations.
• Ensures that casino operators are in full compliance with its minimum internal control standards and operates in full compliance with relevant regulations.
• Reacts to all emergency situations in a timely manner and apprises the Casino Audit Manager of proposed actions.
• Ensures timely completion of all audits.
• Ensures that all staff are meeting all established performance standards.
• Monitors the daily activities of the Division and make recommendations to areas identified as needing corrective action.
• Routinely conducts caseload assessment of the auditors to ensure that all audits are submitted in accordance with established standards.
• Research and gather information and create reports as needed. Reports will be completed and submitted in accordance with established standards.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Must complete Background Investigation. Valid driver’s license, with satisfactory driving history. Irregular hours and travel throughout Virginia will be required. Travel outside of Virginia as needed. Telework eligible.

Contact Information

• Name: Human Resources
• Phone: 8046927200
• Email: N/A

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.