Field Operations Lead (Parking Officer III)

Position Summary

San Diego State University is seeking a Parking Officer III to coordinate parking and traffic related functions and ensure the smooth, day-to-day operations of Transportation Services. Reporting to the Associate Director, this position plays a key role in leading enforcement representatives, student assistants, and operational activities that support the safety and efficiency of campus parking services.

Key Responsibilities

• Team Leadership & Training: Provide lead work, direction, and daily oversight for a team of 10 Parking Enforcement Representatives and 12-15 student assistants. Conduct training, update manuals, and provide lead work and team assignments to ensure operational objects are met. 
• Field Operations: Patrol campus on foot or by vehicle to enforce parking rules and regulations. Serve as night-shift lead, respond to service calls, and maintain a visible presence across campus.
• Student Field Assistant Program: Assist with the administration, training, and direction of student participants, ensuring program effectiveness and professional development opportunities.
• Special Events Coordination: Lead and coordinate parking operations for special events, collaborating with campus personnel and external partners as needed.
• Equipment & Inventory Management: Maintain and manage operational equipment and inventory to support daily activities and special event operations.
• Administrative Support: Provide documentation, reporting, and operational updates to the Associate Director; contribute to the continuous improvement of department workflows.
• Flexibility & Availability: Work a variety of shifts, including nights, weekends, holidays, extended hours, and emergency callouts tied to special events or emergency campus needs.

Why Join Us?

• Play a pivotal role in campus safety and parking operations at San Diego State University.
• Develop leadership skills while supervising both professional and student staff.
• Gain hands-on experience in event coordination, enforcement operations, and program administration.
• Work in a dynamic environment that offers variety, challenge, and the opportunity to make a tangible impact.
• Join a collaborative, supportive team dedicated to providing safe, efficient, and customer-focused parking services.

Be part of San Diego State University’s Transportation Services team and help shape a safe and well-managed campus environment for faculty, staff, students, and guests.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
• This position is designated as non-exempt under FLSA and is eligible for overtime compensation. 
• Standard work hours are Monday – Friday, 2:00pm to 10:30pm, but may vary based on operational needs.  
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

Transportation Services provides comprehensive mobility services and transportation planning for the SDSU community. We employ a diverse team of professionals who coordinate and deliver parking, transit, micro mobility, car sharing, vanpooling, and other transportation needs. Our staff provide information and customer service to our campus community for permits, citation appeals, and fleet vehicle driving certification. TS manages many vendor contracts in order to deliver services efficiently, affordably, and professionally. TS Parking Representatives are responsible for the enforcement of parking rules and regulations on campus, in addition to providing parking and traffic support for numerous events. 

For more information regarding Transportation Services, click here.

Education And Experience

High school diploma or equivalent; possession of a California Driver’s License; and 3 years of related experience.

Key Qualifications

• Ability to lift up to 50 pounds with assistance, and ability to lift 30 pounds without assistance. 
• Repeatedly, sit, bend, walk for extended hours, stand and have repetitive arm movement for long periods of time, exposure to car and flare fumes, and the ability to tow equipment.
• Working knowledge of applicable procedures and regulations related to parking and traffic control.
• Ability to act and resolve parking and traffic problems.
• Working knowledge of parking-related equipment and technology.
• Ability to write standard parking incident reports in a clear and concise manner.
• Working knowledge of applicable radio systems.
• Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations.
• Bachelor’s Degree in Business, Leadership, Communications, Criminal Justice Administration, Public Administration or a related field is preferred. 
• Experience leading and supervising event operations, including coordinating workflows among multiple vendor partners or similar is preferred.

Licenses/Certifications Required

Valid California Driver’s License or the ability to obtain one within 10 days of hire.

Compensation And Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

• Compensation:
•  Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.
• CSU Classification Salary Range: $3,981 - $5,800 per month (Step 1 - Step 20); Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 16 ($5,358) for highly qualified candidates. Future increases, including step advancement, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the University of California system.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

Sdsu Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles Of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by October 15, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu.