Accounts Receivable Specialist

Description

The Accounts Receivable Specialist provides support in the day-to-day activities of the accounts receivable function. This role assists with processing credit applications, maintaining accurate customer accounts, preparing reports, and ensuring timely handling of invoices, collections, and lien documentation. In addition, the position supports the accounting team with accruals, month-end journal entries, and various analyses. The Accounts Receivable Specialist also plays a key role in supporting customers and internal teams by resolving account issues, answering questions, and providing necessary documentation.

Key Responsibilities:

• Process new credit applications, obtain approvals, open accounts, and notify appropriate stakeholders.
• Close customer accounts in D365 as needed.
• Complete and respond to customer credit reference requests.
• Assist in monitoring and maintaining the company’s accounts receivable portfolio, including Buildings & Components invoices.
• Assist with month-end closing activities, including accruals and journal entries.
• Perform collection calls and follow up on past-due balances.
• Process conditional and unconditional lien release requests; file pre-liens and liens as required.
• Provide customer service by assisting with account questions, disputes, and requests for supporting documentation.
• Request and process customer refund checks when applicable.
• Receive and log customer back charges, forwarding them to appropriate team members.
• Work with customers to resolve disputed invoices, credits, or charges.
• Resend invoices, credit memos, and backup documentation when following up with customers.
• Assist with accruals for bad debt and back charges.
• Prepare weekly AR reports and update PowerPoint presentations for management meetings.
• Process account adjustments (tax corrections, returns & rebills, back charges, etc.).
• Support audit processes by gathering invoices and submitting required documentation.

Qualifications:

• 2+ years of accounts receivable or related accounting experience (construction or manufacturing industry experience a plus).
• Strong knowledge of AR processes, lien laws, and credit practices.
• Proficiency with ERP systems (experience with Microsoft D365 strongly preferred).
• Excellent communication and customer service skills.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient understanding of general accounting principles (GAAP).

Physical Requirements

• Must be able to lift 50 lbs., bend, squat, kneel, sit, and/or stand for extended periods of time.