Sr. Software Engineer

eSkillz is passionate about empowering people through personalized, people-first technology solutions. We transform learning and talent management platforms into tools that are easy to use, visually align with customer brands, and support real learning outcomes. From software evaluation to implementation, custom app development, and day-to-day administration, we tailor every solution to help solve unique challenges. By simplifying technology and enhancing usability, we deliver solutions to help our customers maximize their tech and their talent. 

About The Role:

eSkillz is looking to fill a Senior Engineer role. We are looking for someone who can enhance our Technical Innovation Department through their leadership and exclusive work with one of our biggest customers. In this role, you will…

What You'Ll Do:

• Maintain and cultivate the relationship with our largest Technical Innovation Department customer
• Own communication with the customer and serve as the liaison between the business and technical aspects of all assigned projects
• Ultimately be responsible for all aspects of the development life cycle as it pertains to this customer
• Facilitate multiple weekly meetings with the customer
• Critically evaluate project requirements and provide technical feedback to the customer
• Document project requirements in Monday.com and Azure Dev Ops tickets
• Provide level of effort estimates and project scopes to the customer
• Maintain project plans ensuring weekly updates on work timelines
• Provide quarterly comprehensive reporting on eSkillz work completed
• Prepare and facilitate quarterly review and planning sessions for the customer
• Track hours across the customer’s eSkillz team ensuring contractual obligations are met
• Provide monthly hours reporting to the customer
• Plan technical architecture for the customer’s applications, existing and new
• Guide other developers working with the customer to ensure consistency
• Work collaboratively with, and ultimately be responsible for, the delivery of work from technical consultants handling SSO integrations, mobile application updates, client data migrations, and other work
• Build client applications using best practice coding standards
• Write and perform test cases on developed work as well as guide eSkillz testers on all work developed for the customer
• Handle bug fixes and ongoing maintenance for existing customer applications
• Direct Dev Ops engineer on deployments for the customer’s multiple environments
• Support Dev Ops engineer on AWS cloud infrastructure, cost optimization, and monitoring and alert systems while ensuring scalability, reliability and security
• Produce weekly release notes for all customer environments
• Produce product user guides
• Create and upload technical documentation to escrow at least quarterly

What You'Ll Need:

• Positive attitude and willingness to be a part of an evolving and growing team!
• Leadership skills and a commitment to take complete ownership of all technical aspects pertaining to one main customer
• At least 5 years of experience in software engineering
• C# and .NET experience
• Experience working with AWS, GitHub and/or other similar DevOps and development version control systems.
• Extremely strong communicator, experienced with technical documentation and customer relationships
• Must be in the United States.

Bonus Points If You Have:

• Have experience working with Learning Management Systems, particularly Cornerstone or Docebo.
• Have experience with ISO 27001:2022 certification.