Analyst, Airport Workforce Planning

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why You'Ll Love This Job

• This job is a member of the Customer Planning Team within the Customer Experience Division.
• ​Responsible for working directly with operations leadership & various other departments to ensure the airports are provided with the passenger service and fleet service headcount required to achieve our performance and financial goals.

What You'Ll Do

• ​Leads and/or owns many of the day-to-day tasks and ongoing projects including providing support for other analysts
• Develops and maintains airport staffing models to analyze staffing requirements and work closely with Financial Planning & Controller groups to provide
• accurate headcount forecasts
• Identifies, analyzes and recommends solutions to airport manpower issues and build strategies to optimize staffing efficiencies
• Evaluates the financial and customer experience implications of strategic projects such as capital expenditures, contract proposals, process improvements, and technology changes as it relates to staffing
• Works closely with airport leadership to provide support and evaluate changes to staffing practices

All You'Ll Need For Success

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor's in Aviation, Mathematics, Statistics, Finance, Industrial Engineering or related technical field or equivalent experience/training

Preferred Qualifications- Education & Prior Job Experience

• ​N/A

Skills, Licenses & Certifications

• Knowledge Microsoft Office software, including Access, Excel, Word and PowerPoint
• Strong leadership and organizational skills
• Strong quantitative and analytical skills with an aptitude for problem solving
• Ability to work independently with minimal supervision

What You'Ll Get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free To Be Yourself At American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.