Senior IT Ops Engineer

Company Description

Welcome to Generix, a leading provider of SaaS solutions that simplify and revolutionize global collaboration across the supply chain. We empower businesses worldwide to responsibly streamline the exchange of goods and data throughout the entire supply chain. Our innovative digital services platform optimizes physical flows by coordinating the entire process from production to delivery through our WMS, TMS, RMS, and VMI solutions. We also integrate logical and financial flows by connecting all players across the chain, from order to payment, using our e-invoicing, e-reporting, EDI, P2P, and O2C solutions. With nearly 850 employees, we support more than 4,500 companies in over 60 countries on a daily basis, including industry leaders such as Carrefour, Danone, FM Logistic, Fnac Darty, Essilor, and Ferrero.

Job Description

Production Incident Management

• Support for warnings/alerts (PRTG/IBM)
• Review of error jobs (MSGW)
• Resolution of technical incidents
• Participation in maintaining operational condition (24/7)

IBM i Performance Management

• Identification of optimization levers
• Carrying out optimization actions

Client Architecture and Solutions

• Participation in the definition of implementations of customer solutions
• Optimization of customer solutions

Governance

• Participation in technical committees with suppliers
• Participation in weekly team meetings
• Daily reporting to the Team Leader

Qualifications

• Fluent spoken and written French
• Very good technical knowledge of IBMi/AS400 environments
• Proven experience in IT production implementing IBM i/AS400 environments
• Perfect command of IBM i commands
• Ability to analyze system logs and histories
• Proficiency in job management
• Proven experience in system resource management
• Perfect command of SQL IBM i
• Proficiency in the daily administration of an IBM i (subsystems, memory pools, spools, outq, etc.)
• Strong sensitivity to securing environments (rights, on objects, profiles, authorization lists, group profiles, etc.)
• Knowledge of IBM MQ
• Fluent spoken and written English
• Knowledge of Supply Chain and EDI professions

Additional Information

• Access to modern tools and technologies
• A chance to make a meaningful impact on enterprise product quality
• Opportunities for career growth and development
• Meal tickets;
• Medical services in a private clinic;
• Trainings;
• Flexible working hours.