Director of Operations Brazil (Supply Chain)

Company Description

We believe in the potential of everyone to give wiiings to people and ideas, regardless of gender expression, race, religion, affective-sexual orientation, origin, age and disability. In the world of Red Bull, everyone is welcome. 

We are seeking a Director of Operations Brazil (Supply Chain) with proven experience in managing highly complex supply chains and operations within a large-scale business. The professional will be responsible for leading critical areas such as Planning (S&OP), Customer Service, Logistics, Importation, Facilities, and Procurement, ensuring robust results delivery in a dynamic and challenging environment within a rapidly growing business. Scope includes FG and POS materials.

If you are a generalist with a hands-on profile, strategic vision, attention to detail, the ability to lead high-performance teams, and have proven results in dynamic and competitive categories, this opportunity is for you!

Job Description

1. Planning (S&Op):

• Lead the transformation and evolution of the S&OP process, focusing on Integrated Business Planning (IBP), portfolio management, and interdepartmental engagement & coordination.
• Manage a growing portfolio with high seasonality and a globalized supply chain.
• Plan with a long-term vision, considering inventory, lead times, and logistics modes.
• Work with a detailed approach, going beyond the macro view to adjust planning to business demands.
• Ensure inventory levels meet projected demand, avoiding overstocking or shortages.

2. Customer Service:

• Ensure support for the accelerated growth of the operation.
• Solve supply disruptions and ensure adequate stock availability, focusing on customer experience and anticipating problems and opportunities.
• Actively participate in customer meetings and store visits, ensuring alignment and deliveries within agreed parameters.

3. Logistics:

• Ensure integration and efficiency throughout the supply chain, from inventory planning to final delivery at points of sale.
• Oversee operations at Distribution Centers (DCs), ensuring operational efficiency and alignment with market demands.
• Monitor performance indicators (KPIs) such as service levels, logistics costs, stockout rates, transportation efficiency, and inventory accuracy.
• Participate in global logistics and supply chain meetings and projects, bringing insights and best practices to the local operation.
• Ensure logistics operations align with customer and business needs, providing exceptional service levels and expense management.

4. Import Management

• Manage importation operations.
• Maintain relationships with suppliers, partners, and global teams.
• Drive operational efficiency.

5. Quality Management

• Ensures and supports that quality standards defined through Red Bull HQ Quality is implemented, published internally and executed in the local organization.
• Manage consumer complaints

6. Facilities And Procurement:

• Manage infrastructure and building maintenance operations, ensuring a functional and safe environment for employees across all offices and other facilities.
• Supervise third-party service contracts.
• Oversee the strategic purchasing process, negotiating with suppliers to secure the best commercial terms.
• Ensure compliance with corporate policies.
• Collaborate with different company areas to align purchasing needs with business objectives.

7. Leadership And Team Development:

• Lead the multifunctional operations team, promoting talent development and leadership growth.
• Establish a high-performance culture focused on results delivery and continuous improvement.

8. Global Relationship:

• Interact with the global team, ensuring alignment and implementation of global directives.

Reporting Line:

• Reports to the General Manager (President) of the Brazil operation.
• Dotted-line reporting to the Director of Operations for Latin America.

Qualifications

• Experience with complex supply chains, seasonality, frequent launches, and import operations.
• Deep expertise in S&OP, IBP, and portfolio management.
• Ability to work with detailed data and analyses while maintaining a strategic focus.
• Fluent in English.
• Post-graduate/specialization in relevant areas for the role or an MBA will be considered a competitive advantage.
• Experience in CPG/Beverages/Food industries will also be considered competitive advantages.
• Hands-on profile with high energy and execution capabilities.
• Enjoy being close to operations, customers, distribution centers, and logistics processes.
• Ability to work in high complexity environments and solve problems quickly and efficiently.
• Inspirational leadership with the ability to build and strengthen teams.
• Strong relationship skills with diverse audiences (customers, internal teams, and global teams).

Additional Information

We believe in the potential of everyone to give wiiings to people and ideas, regardless of gender expression, race, religion, affective-sexual orientation, origin, age and disability. In the world of Red Bull, everyone is welcome.