Visual Merchandising Associate, Part Time - Somerset Collection, Troy

Who We Are:

Being naked is the #1 most sustainable option. We're #2.Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule:

Based at your current Reformation store. Expected to work Mondays, Wednesdays or Thursdays, Fridays and Weekends. 

The Role:

The Visual Merchandising Associate is responsible for maintaining the highest visual merchandising standards within their store by following Reformation’s VM guidelines. This role plays a critical part in bringing our brand vision to life through compelling in-store visual merchandising. You will be responsible for supporting the execution of visual merchandising strategies that drive traffic, maximize sales, and enhance the customer experience.

What You’Ll Do:

• Ensure accurate and impactful product presentation including dressing room outfits, mannequin dressing and foldings following all corporate visual guidelines and weekly directives. 
• Complete Go Lives weekly in an organized and timely manner following Visual Merchandising guidelines.
• Ensure all VM equipment and props are in good condition and located in one central location in the stockroom.
• Oversee VM recovery efforts, including swapping out low lines, moving slow sellers to hot spots, removing duplicates, and replenishing empty notches during the day. 
• Facilitate an efficient shipment processing system in which product is placed promptly in order to maximise sales.
• As an associate, ensure the customer is always a priority and that tasks do not impact customer service.
• Ensure cleanliness and organization of the sales floor, fitting rooms and windows.
• Share feedback, insights and ideas with VM Manager weekly.
• Contributes to positive team morale by living our values.
• Weekly on Monday walkthrough with the Store Manager, utilizing the Customer Experience Tool to score the VM. The score is then shared with the Visual Manager and together you will work on an action plan. 
• In the case of newness arriving on days off, plan for placement of upcoming product in advance by utilizing the RAV and Inbound Shipment Report. Ensure this is shared with the management team. 

Visual Operations:

• Partner with leadership to ensure shipment is completed within 24 hour SLA. This includes processed, steamed and placed accordingly in the stock room. 
• Place all newness on the shop floor as soon as it is processed. Placement must be carefully chosen, following each rack’s story.
• Be informed of all items that are directed RTVs, remove these from the shop floor and replace them accordingly. 
• Expertly analyze the RAV report and Looker dashboards to provide data-driven insights that directly inform decision making.
• Analyze business weekly using company reporting tools to identify product opportunities. This includes the Retail Store Performance, RX Style Conversion and Retail Ops Report on Looker. 

What You’Ll Need:

• Passionate about the Reformation brand
• Minimum 6 months working at Reformation
• Strong communication skills
• Strong organizational and time management skills
• Strong VM skills
• Proven team player with leadership skills
• Strong interpersonal skills and professional maturity
• Uphold time and attendance policy
• Bring an ambitious and passionate attitude to work daily
• Understand the core values and culture of Reformation and reflect these in all efforts
• Maintain and uphold a professional, healthy, and productive work environment

What You’Ll Bring:

• 1+ years relevant experience in a fast ­paced, creative service environment
• Familiarity with the user functionality of desktop, mobile, tablet and digital technologies
• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced setting
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Part-Time, Hourly

• Available to work a minimum of 15 hours per week
• Available to work a minimum of 3 days per week, Fridays and weekends included. 
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

To Apply

• Email your resume and completed project linked here to Vivien at vivien.tomasello@thereformation.us. Please be sure to MAKE A COPY of the project before completing. If you have any questions, please contact Vivien. 
• To be eligible, you must complete the project by August 20th, 2025.

Hours required to complete VM responsibilities weekly - 7 hours 

1. PLANNING - Utilizing floor map, RAV report & Looker.
1. 1 hour 
2. GO LIVE  - This Includes rack and accessories execution, steaming and garment care on all products including DR items. 
1. 3 hours per week
3. CET Tool 
1. 20 minutes per week
4. Pictures taken and uploaded on the Go Live file 
1. 30 minutes per week
5. Newness placement 
1. 1 hour per week 
6. Monday Morning Recovery 
1. 1 hour per week 

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

CRPA Notice found here

Want some more?! - Sustainability, Forbes, Fast Company