Assistant Director of Housekeeping

Company Description

About Bishop’s Lodge, Auberge Collection

A legendary landmark re-imagined, Bishop’s Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort’s signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms.

For more information: auberge.com/bishops-lodge/

Follow Bishop’s Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge

Job Description

Be the guardian of pristine spaces, leading a team to create an atmosphere of immaculate comfort and luxury for our guests. With an eye for cleanliness and an unwavering commitment to excellence, you'll ensure our accommodations not only meet but exceed the highest standards of cleanliness and guest satisfaction.

• Supervise and coordinate day-to-day housekeeping operations, ensuring the highest standards of cleanliness, order, and efficiency are maintained throughout the establishment.
• Lead and motivate a team of housekeeping professionals, providing guidance, training, and support to ensure each team member excels in their responsibilities.
• Manage and optimize the use of cleaning supplies and equipment, maintaining an efficient inventory system to guarantee the availability of necessary resources while controlling costs.
• Implement and enforce rigorous quality control measures, conducting regular inspections to uphold a consistent standard of cleanliness and presentation in guest rooms and public areas.
• Work closely with other departments, particularly front office and maintenance, to ensure seamless communication and coordination for guest services and overall facility maintenance.
• Contribute to the development and management of the housekeeping budget, ensuring prudent financial practices and cost-effectiveness while maintaining the highest standards of cleanliness.
• Prioritize guest satisfaction by promptly addressing housekeeping-related concerns, anticipating needs, and proactively implementing improvements to enhance the overall guest experience.

Qualifications

• At least 2 years of Housekeeping or related discipline and leadership experience required. Experience in a luxury hotel preferred.
• Able to work on a flexible schedule, including weekends and holidays, according to departmental and operational needs.
• Willing to learn all the housekeeping positions and perform when in need.
• Ability to speak more than one language.
• Computer literacy in Microsoft Window applications required.

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.