Principal, Compliance - Ethics Compliance [L6-I]

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Description

Coupang’s Ethics and Compliance team plays a critical role in fostering a culture of integrity by ensuring that all employees, leaders, and third parties adhere to the company’s Code of Business Conduct and Ethics. Through ongoing guidance and oversight, the team helps individuals navigate situations that may involve personal interests or external influences, encouraging decisions that reflect transparency and sound judgment. This commitment is reinforced through company-wide standards and policies that address ethical conduct, conflicts of interest, and appropriate interactions with third parties, all of which contribute to building a workplace rooted in trust and accountability.

Job Description Summary

We are seeking a mid-level compliance professional to join Coupang’s Ethics and Anti-Corruption Compliance Team.

This role will support the development, implementation, and monitoring of compliance programs, policies, and controls to uphold Coupang’s ethical standards and mitigate corruption risks across the enterprise.

Key Responsibilities:

• Conflicts of Interest Program Management:Manage the administration and continuous improvement of Coupang’s Conflicts of Interest Program, including disclosures, reviews, and mitigation strategies.
• Policy and System Support:Assist in designing and monitoring compliance policies, procedures, and systems aligned with Coupang’s global compliance framework.
• Training and Awareness:Support the development and delivery of compliance training and awareness initiatives. Maintain accurate training records and assist in distributing compliance communications to promote a strong ethical culture.

Advisory & Case Management

• Provide guidance to employees and managers on ethical dilemmas and conflict of interest situations.
• Review disclosures and coordinate with relevant stakeholders to assess and mitigate risks.
• Document and track cases, decisions, and resolutions in a secure and confidential manner.

Reporting & Analytics

• Prepare regular reports on program effectiveness, trends, and risk areas for senior leadership.
• Analyze data to identify patterns and recommend improvements to the program.
• Ethics Compliance Controls:Contribute to the implementation and evaluation of ethics and anti-corruption controls to effectively manage corruption risks across the organization.
• Stakeholder Collaboration:Partner with internal stakeholders such as business units, legal, HR, and other functions to promote ethical decision-making, identify and address control gaps, enhance compliance processes, and ensure alignment with local and global regulatory requirements.

Required Qualifications

• Minimum of 5–10 years of professional experience in compliance, legal, ethics, or a closely related field, preferably within a corporate or organizational setting
• Solid understanding of internal policy frameworks, regulatory requirements, and ethical standards applicable to corporate environments
• Proven ability to assess and manage potential risks related to employee conduct, third-party interactions, and organizational integrity
• Strong analytical and problem-solving skills, with a high level of attention to detail and accuracy in reviewing disclosures or policy-related matters
• Excellent verbal and written communication skills in both Korean and English, with the ability to engage effectively across departments and levels of seniority
• Demonstrated ability to handle sensitive and confidential matters with discretion, professionalism, and sound judgment

Preferred Qualifications

• Bachelor’s degree required, advanced academic background in law (LL.B, J.D., or equivalent) is a plus.
• Experience conducting internal reviews or managing employee disclosures
• Familiarity with compliance areas such as conflicts of interest, gifts and entertainment, and code of conduct
• Ability to work independently and collaboratively in a fast-paced environment

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details To Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

• 반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  
• Please complete the attached Internal Transfer Request Form and submit.  
• 반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  
• Please make sure to apply with your Coupang e-mail address.