Senior Business Analyst

Important Information:

• Years of Experience: 10+ years overall, 6+ years as Business Analyst
• Job Mode: Full-time
• Work Mode: Nearshore (collaborating with global teams)

Job Summary:
We are seeking an experienced Senior Business Analyst to partner with business stakeholders, product owners, and engineering teams in defining, analyzing, and delivering technology solutions. The role requires expertise in requirements gathering, process analysis, and Agile delivery, with a preference for candidates who have healthcare domain knowledge. As part of a nearshore delivery model, you will collaborate closely with global teams to ensure business alignment and value-driven outcomes.

Responsibilities And Duties:

• Act as the primary liaison between business stakeholders and technical teams.
• Elicit, document, and validate business, functional, and non-functional requirements.
• Collaborate with product owners on backlog creation, grooming, and prioritization.
• Analyze and map current vs. future state business processes, identifying gaps and opportunities.
• Translate business requirements into user stories, use cases, and acceptance criteria.
• Facilitate workshops, stakeholder interviews, and process walkthroughs.
• Partner with QA teams to ensure requirements traceability and test coverage.
• Support the implementation of healthcare technology solutions.
• Drive data analysis and reporting, ensuring accuracy and integrity.
• Work with Scrum Masters and Project Managers to support Agile delivery.
• Provide process and domain expertise to nearshore delivery teams.

Qualifications And Skills:

• 10+ years of IT industry experience, including 6+ years in Business Analysis roles.
• Proven expertise in requirements elicitation, documentation, and stakeholder management.
• Strong background in Agile methodologies (Scrum, SAFe, Kanban).
• Solid understanding of business process modeling techniques (BPMN, UML).
• Excellent analytical, problem-solving, and English communication skills (verbal and written).
• Experience with requirements management tools (JIRA, Confluence, Azure DevOps, Rally).
• Healthcare domain experience (payer, provider, EHR/EMR systems, claims, or regulatory compliance).
• Knowledge of US healthcare regulations (HIPAA, HL7, FHIR, ICD-10).
• Professional certifications such as CBAP, CCBA, CSPO, or Agile BA.
• Experience in nearshore/offshore delivery environments.
• Familiarity with BI and data analysis tools (SQL, Power BI, Tableau).
• Requirements tools: JIRA, Confluence, Azure DevOps, Rally

Role-Specific Requirements:

Technologies:

• Business process modeling: BPMN, UML
• Data/BI tools: SQL, Power BI, Tableau
• Business requirements elicitation & analysis
• Agile delivery support (Scrum, SAFe, Kanban)
• Business process mapping & optimization
• Healthcare domain expertise & compliance knowledge
• Stakeholder management & communication
• Data analysis and reporting accuracy

Skillset Competencies:

About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.