Senior Site Reliability Engineer, Search Platform - Search Department (SED)

Job Description:

Business Overview

The Rakuten Group, Inc. is the largest e-commerce company in Japan, and provides a variety of services in e-commerce, fintech, digital content and communications to many users all over the world.

Department Overview

The AI & Data Division, creates powerful, customer-focused search, recommendation, data science, advertising, marketing, price, and inventory optimization solutions to a variety of businesses in commerce, fintech and mobile industries. We design, develop, and deploy high performance, fault-tolerant distributed systems used by millions of Rakuten customers every day. We strive to deliver the most innovative solutions that are helpful to people and societies around the world.

Position:

Why We Hire

We are looking for a talented Senior Site Reliability Engineer to work in a cross functional team environment to deliver search services on our platform. The services you will administer support some of the largest e-commerce sites in Japan and across the world. To do so, you will be a key contributor to improve our processes, practices and tools as well as our infrastructure, software delivery and operations.

Position Details

• Configuration, tuning and deployment of our search platform, as well as search services on it, operate search platform safely to deliver the solution to our clients.
• Tailor and tune search services according to its users' requirements.
• Trouble shooting and investigating of issues on the search platform.
• Continuously improve the operational workflow through automation.
• Continuously monitor and maintain our services within their SLAs.
• Act as a critical part of a multi-team effort to deliver, manage and maintain configuration automation to meet user requirements.
• Document, design various processes geared toward continuously improving our services.

Mandatory Qualifications:

• Minimum 5 years' experience with Linux/Unix systems.
• Good knowledge of system monitoring practice and tools.
• Experience in at least one container orchestration solution: K8s, Mesos, etc.
• Good knowledge of CI/CD fundamentals (preferably in Jenkins).
• Master at least one scripting language: python, bash, etc.
• Good understanding of networking.
• Experience with data processing frameworks (Hadoop, Spark, etc.) is a plus.
• Responsible and self-motivated.

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