Healthcare Documentation Associate

Who we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.

This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.

Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.

About the position: As the Healthcare Documentation Associate, you will enter case data from provided medical records and requisition forms into Laboratory Information System (LIS). You will interpret and edit transcribed dictations by physicians to document patient care. This position also involves researching questions related to patient care documents to ensure accurate documentation.

The work involved in this role will initially be at an entry-level capacity but will gradually increase in complexity and scope as the employee gains a deeper understanding of the role and demonstrates proficiency in producing reports while meeting the quality and production expectations set by the department. After six months of employment, and upon meeting all competency requirements, eligible employees will have the opportunity to progress into the role of HDP I within our organization.

What You'Ll Do:

• Complete case paperwork on patients, i.e. demographics, billing information, physicians of record 
• Accession cases into pathology software 
• Provide information relating to the medical files to physician 
• Prepare medical report/legal document using pathology software and apply knowledge of medical terminology.
• Employ listening skills to decipher digital dictation files. 
• Recognizing discrepancies and inaccuracies in the text derived from the speech recognition tool
• Edit, revise, and clarify without altering meaning and style 
• Correct spelling and medical terminology errors by using dictionary, spell check, and/or medical references
• Maintain patient confidentiality and protect operations by keeping information confidential according to the privacy rules established by the federal government (HIPAA) 
• Store completed documents/files per office procedure 
• Regular and reliable attendance 
• Other duties as assigned 

You Should Have:

• Education:          High School Diploma or GED
• Experience:         Two years related office experience or equivalent education and experience preferred   
• Computer Skills: Strong Computer skills required; Proficient in MS Office and Excel

Schedule: Monday-Friday 8am-5pm. This position is onsite at the main office in Little Rock, Arkansas with the potential for remote work after training. Occasional travel to the office for in-person meetings. 

What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.

Specifically, we offer the following benefits to full-time employees:

• Competitive salary
• Generous paid time off and Paid Holidays
• Minimal cost health insurance for you and affordable options for your family
• 401(k) with immediate eligibility and match
• Company-paid life insurance
• Company-paid long term disability coverage
• Affordable vision and dental plans
• Flexible Spending Account or Health Savings Account availability
• Wellness plan and complimentary yoga classes
• Monthly in-office massages and employer-sponsored lunches

Please see Careers for further information.