Regulatory Compliance Manager (all genders)

Zalando.com

Office

Berlin, Germany

Full Time

The Trust & Safety Regulatory Compliance role is a key position within our business and tech function, dedicated to delivering exceptional and inspiring experiences for Zalando’s customers. As a pioneering member of Trust & Safety at Zalando, you’ll play a pivotal role as we scale user- and creator-generated content, ensuring we protect users, meet regulatory standards, and uphold Zalando’s reputation and public trust. We seek a strategic individual with a passion for safety, adept at navigating complex, fast-paced environments. With your expertise in regulatory compliance, risk mitigation, and cross-functional collaboration, you will significantly advance Zalando’s commitment to creating a safe and trustworthy experience for millions of users across 25 European markets.

Inclusive By Design

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

What We’D Love You To Do (And Love Doing)

Monitoring, assessing and steering the process for Notice and Action at Zalando - regularly aligning with expert teams and initiating process change requests with the relevant Business Units.
Identifying strategic opportunities to align approaches, leverage existing resources, with a view to increase the quality, accessibility and effectiveness of compliance efforts.
Draft key transparency and regulatory reports such as Zalando’s DSA Transparency Report.
Organising and compiling effective documentation and governance for regulatory compliance.
Drive the development of scalable processes, policies, and training to ensure consistent and efficient regulatory compliance.
Partner across the Zalando business to ensure effective regulatory compliance.

We’D Love To Meet You If

You have 5+ Years of experience in a relevant field e.g. Trust and Safety or Compliance.
You have proven experience in process ownership or management, with a track record of initiating and implementing tech and/or regulatory projects.
You have experience in providing data-driven reports to leadership, highlighting key metrics, flagging potential issues and risks, and informing strategic decisions.
You have knowledge and understanding of the European regulatory landscape with a particular focus on tech regulation.
You have experience in change management and in driving compliance initiatives.
You have strong interpersonal skills and excellent at stakeholder management.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

Our Offer

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

Employee Shares Program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us