System Administrator I

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The Systems Administrator I supports IT and OT infrastructure in a manufacturing environment, ensuring uptime, security, and performance across production systems and enterprise networks. This role provides hands-on support for servers, networks, and user access while assisting with documentation, compliance, and system monitoring.

Duties/Responsibilities

• Install, configure, and maintain Windows/Linux servers.
• Perform daily system health checks and monitoring.
• Manage Active Directory, DNS, DHCP, and Group Policies.
• Apply patches, updates, and security fixes for operating systems and software.
• Provide Level 2/3 support for LAN/WAN issues, including wired and wireless networks.
• Support shop floor systems (WMS, SCADA, HMIs) and interface with OT staff for patching and access control.
• Enforce endpoint protection and cybersecurity hygiene across IT systems.
• Monitor user access and support compliance requirements (NIST, ISO 27001, CMMC).
• Assist users with account access, permissions, and hardware troubleshooting.
• Train users on IT policies, safe practices, and proper system usage.
• Maintain IT documentation, licenses, and disaster recovery plans.
• Track hardware/software inventory and assist with SOP creation.

Education And Experience

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field; equivalent work experience may substitute.
• 1–3 years of IT support or system administration experience (junior level).
• Experience with IT in a manufacturing environment preferred.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Azure Fundamentals, Cisco CCNA) preferred.

Required Skills/Abilities

• Proficiency with Windows Server (2016/2019/2022) and Active Directory.
• Experience with Microsoft 365 administration.
• Basic scripting knowledge (PowerShell, Bash).
• Understanding of networking fundamentals (TCP/IP, VLANs, firewalls).
• Familiarity with virtualization platforms (VMware, Hyper-V).
• Exposure to OT systems or MES environments is a plus.
• Analytical and problem-solving abilities with strong attention to detail.
• Effective written and verbal communication skills.
• Ability to collaborate with IT, OT, and cross-functional teams.
• Adaptability to evolving technologies and fast-paced environments.

Physical Requirements

• Regularly required to sit, stand, and use computers and related IT equipment.
• May occasionally lift/move equipment up to 25 pounds.
• Specific vision abilities include close vision, color vision, and ability to adjust focus.
• Must be able to bend, twist, and handle IT hardware safely.
• Required to wear safety shoes, glasses, and other PPE as applicable when on the production floor.