Sommelier

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Location:

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

Join the only AAA Five Diamond property in Central Florida! 

The Opportunity:

Sommelier

Who We Look For:

We are looking for a Sommelier who shares a passion for excellence and who infuses enthusiasm into everything they do.

We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:

• Commitment to supportive teamwork and open communication
• Responsibility for ongoing enhancement of their skills and performance
• Recognition of personal accountability for their own actions and the outcomes of those actions
• An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company

The position will have working knowledge of the wine list offered at the resort with extensive knowledge about each wine offered, its background, taste and is regions history. The Sommelier will also be equipped to make recommendations for wine pairings with all dishes served within the resort. A successful candidate will also possess extensive customer service experience and previous experience as a Sommelier in a luxury, fine dining location. The ideal candidate will have an outgoing personality and a can-do approach to any request.

Responsibilities

• Provide expert knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience while following and maintaining all local, state, and federal laws relating to alcohol service and consumption.
• Equipped to make recommendations for wine pairings with all dishes served within the resort. 
• Observe physical condition of facilities and equipment on a daily basis in the outlet and make recommendations for corrections and improvements as needed.
• Ensure all menus in the Restaurant are clean and updated. 
• Assist team and DH to assist team in achieving department goals.
• Assist with set-up and cleaning of operational areas. 
• Work harmoniously and professionally with co-workers and supervisors. Perform any additional duties as assigned by Outlet Manager.
• Maintain accurate wine inventory records and ensure timely updates to inventory management systems.
• Follow established protocols for wine requisitioning, including proper documentation and approval processes.
• Ensure optimal storage conditions for wine inventory, including temperature and humidity control.
• Conduct regular audits of wine inventory to identify discrepancies and implement corrective actions.
• Monitor and manage wine cellar organization to facilitate efficient access and inventory tracking.

Preferred Qualifications and Skills

• High school education or equivalent experience.
• Minimum two years bartending or related work.
• Ability to pour, mix, and blend a wide variety, of wines, spirits, and mixed drinks.
• Excellent knowledge of wines, spirits and cocktails.

A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States. 

Comprehensive Benefits

• Energizing Employee Culture where you are encouraged to be your true self!   
• Comprehensive learning and development programs to help you master your craft.   
• Inclusive and diverse employee engagement events all year-round.   
• Exclusive discount and travel programs with Four Seasons  
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)  
• Medical Insurance after 30 days of employment 
• Employer-paid Dental and Vision insurance 
• 401(k) and Retirement Plan Matching   
• And so much more! 
• Four Seasons Hotels & Resorts, Employer of Choice 

• Employee Assistance Program

• Inclusive and diverse employee engagement events all year-round.   
• Exclusive discount and travel programs with Four Seasons  
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)  
• Medical Insurance after 30 days of employment 
• Employer-paid Dental and Vision insurance 
• 401(k) and Retirement Plan Matching   
• And so much more! 
• Four Seasons Hotels & Resorts, Employer of Choice 

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts 

Four Seasons Hotels & Resorts is FORTUNE Magazine’s “100 Best Companies to Work For,” a recognition earned since the survey’s inception in 1998. 

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf