Scrum Master II
Bank of America.com
Office
Charlotte, United States
Full Time
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for facilitating scrum ceremonies, managing dependencies, providing visibility into delivery plans and progress, promoting agile principles and mindset through coaching, and enabling continuous improvement across multiple scrum teams. Key responsibilities include optimizing the flow of stories and the value delivered for medium to high complexity projects and programs. Job expectations include ensuring the team resolves impediments quickly, following agreed-to processes, and maintaining a good relationship with the product management team and other stakeholders.
Responsibilities:
- Facilitates Scrum ceremonies including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives
- Provides visibility into the Agile team’s delivery plans and progress against plan to stakeholders
- Manages risk including dependency management, impediment removal and compliance with Enterprise Change Management and other policy requirements
- Applies metrics to assess team delivery, maturity, and performance and identifies and shares improvement opportunities with the team
- Partners with product stakeholders to ensure the team has a healthy product and Sprint backlog
- Provides coaching and mentoring to the team for them to become high performing by collaborating, focusing on continuous improvement including cross-training, and sharing knowledge on scrum practices and Agile principles
- Leads scaled planning for the team including Pre Planning/Preparation and Program Increment Planning Events) and represents the team in Scrum of Scrums/Agile Release Train Syncs
- Organizing and facilitating daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum/Kanban-related meetings
- Manage JIRA board and backlog for sprint execution
- Facilitate the inter-connection and dialogue between multiple intersecting development contracts to help promote a cohesive final product for the customer
- Assisting with internal and external communication, improving transparency, and information sharing
- Managing parallel application development and Project/Product implementation processes
- Assisting team with making appropriate commitments through story selection and task definition; identifying and removing impediments
- Preventing distractions that interfere with the ability of the team to deliver on release goals; facilitating discussion and conflict resolution.
- Empowering the team to self-organize; improve the productivity of the teams; ensure that the team strives to make each increment of functionality potentially releasable code
- Tracking and communicating team velocity and sprint/release progress, maintaining process documentation
- Updating physical and electronic agile tracking systems to provide transparency on product backlogs and in-progress work; supporting Development Manager and Project/Product Managers as necessary- Ensuring that development teams are practicing/following core agile principles of collaboration, prioritization, team accountability, and visibility
- Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks
Required Qualifications:
- 5 years of relevant experience work in agile environments, leading scrum teams or task teams
- Must have experience with diverse IT projects
- Must be well versed in full systems development life cycle, enterprise-wide network engineering, strategic information planning, business process reengineering, structure, and management practices
- Demonstrated and current experience delivering systems/tools/solutions in production, while transitioning to better technology solutions
- Must possess excellent communication skills and be able to facilitate and document meetings effectively
- Analytical and investigation skills
- Must possess the ability to explain intricate and complicated concepts and ideas
- Ability to deliver on-time, meaningful outcomes, while coordinating multiple assignments, maintaining a positive attitude, and providing exemplary customer service
- Proficiency in Jira, CICD tools.
- Current Scrum Master certification
Skills:
- Agile Practices
- Business Acumen
- DevOps Practices
- Influence
- Result Orientation
- Collaboration
- Solution Delivery Process
- Solution Design
- Technical Strategy Development
- Test Engineering
- Application Development
- Architecture
- Automation
- Risk Management
- Stakeholder Management
Minimum Education Requirement: Bachelor’s degree in computer science or engineering or equivalent work experience.
Shift:
1st shift (United States of America)Hours Per Week:
40Scrum Master II
Office
Charlotte, United States
Full Time
September 29, 2025