Scrum Master
Snap Finance.com
Office
Alajuela, Costa Rica
Full Time
Company Overview:
At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.
If you're looking to make an impact and grow with a team that values you, come join us!
Job Description
We are seeking a highly skilled and experienced Scrum Master to join Snap Finance. As a Scrum Master, you will be responsible for facilitating the successful implementation and delivery of Agile projects while ensuring adherence to SAFe principles. You will work closely with cross-functional teams, including developers, product owners, and stakeholders, to foster agility, collaboration, and continuous improvement across the organization.
The ideal applicant is a strong Scrum Master who can prioritize effectively, be self-motivated, communicate in a compelling manner, drive organizational excellence, and influence internal and external stakeholders. You will possess a strong desire to hit the ground running, learn quickly, grow, and find solutions to problems that typically stop the average person—and love getting stuff done!
How You'Ll Make An Impact:
- Guide and coach multiple Scrum teams on Agile and SAFe principles, values, and practices to foster a culture of continuous improvement and high-performing teams.
- Assist on PI Planning and other SAFe events to align teams, stakeholders, and leadership on delivery objectives.
- Assist teams in the PI planning process, ensuring alignment with organizational goals and dependencies.
- Manage team-to-team dependencies and collaborate with Release Train Engineers (RTEs) to resolve complex dependencies across Agile Release Trains.
- Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective and efficient execution.
- Remove obstacles and impediments that could affect team productivity and success, escalating issues as necessary.
- Monitor and track team progress and performance, providing timely and transparent reporting to stakeholders.
- Possess strong conflict resolution skills, fostering openness, honesty, and respect within and across teams.
- Coach Product Owners for effective backlog management and prioritization.
- Create the right environment for the team by removing distractions and ensuring focus on value delivery.
- Recommend improvements and drive alignment across the organization.
- Inspire others to adopt new processes and improvements based on program and team retrospectives.
What You'Ll Need To Succeed:
- Certified Scrum Master (CSM) certification is required. Additional Agile certifications (e.g., SAFe SM, SASM, ) are a plus.
- 3–4+ years working as a Scrum Master, with proven experience facilitating Agile teams—preferably across multiple teams concurrently.
- Bachelor’s degree in a related field (Engineering, Computer Science, or similar), or equivalent years of experience.
- Strong knowledge of Agile methodologies and frameworks such as SAFe, Scrum, Kanban,
- Solid understanding of iterative and incremental development fundamentals.
- Ability to foster team accountability and commitment to delivering increments of value.
- Strong understanding of Agile metrics (velocity, burndown, etc.) and ability to guide teams in using them for improvement.
- Excellent facilitation, collaboration, and communication skills, with the ability to influence at multiple organizational levels.
Why Join Us:
- Generous paid time off
- Competitive medical, dental & vision coverage
- 401K with company match for US
Company-Paid Life Insurance
- Company-paid short-term and long-term disability
- Access to mental health and wellness resources
- Company-paid volunteer time to do good in your community
- Legal coverage and other supplemental options
- A value-based culture where growth opportunities are endless
More:
Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website at www.snapfinance.com.
California Residents, please review our California Consumer Privacy Act Notice at https://snapfinance.com/ccpa-notice
Scrum Master
Office
Alajuela, Costa Rica
Full Time
September 29, 2025