Content Operations Manager

Job Description

Ready to take the reins of Content Operations within Digital Consumer Engagement? We’re looking for a dynamic and detail-oriented Content Operations Manager to lead our cross-audience team in simplifying and supercharging our content planning, production, and publishing efforts.

You’ll be heading up a team comprised of a mixture of full-time colleagues, student workers and external resources. You’ll also be an important part of the leadership team of Content & Editorial where you’ll ensure transparency across our owned ecosystem (LEGO.com, LEGO Ideas, kids.LEGO.com, LEGO Play App and more!) and drive efficiencies that make a real impact.

This is your opportunity to collaborate with diverse audiences - from kids to adults - and support innovation in our multi-platform content strategies.

We're pleased to offer a hybrid working week arrangement called Best of Both, requiring 3 days in the office and 2 days from home. No relocation assistance is offered for this position.

Core Responsibilities

• Lead Production & Publishing Efficiencies: From initial scope to publication, you and your team will facilitate scope-of-work agreements between internal and external vendors, co-develop production plans, manage publishing backlogs, and track deliverables.
• Ensure Content Transparency & Data Accuracy: Create and curate toolboxes to guarantee data accuracy and transparency of all activities across our owned ecosystem, utilizing visualization tools and dashboards.
• Manage Budgets & Partnerships: Leverage data sets and tools to align with our production, translation, and publishing partners regarding budgets and workload, ensuring smooth operations.
• Champion Cross-Audience Collaboration: Work closely with team members who focus on both kids and grown-ups content, fostering a collaborative environment that drives innovation.
• Inspire and Develop Team Capability: Lead, coach, and collaborate with your team to build skills and promote a culture of excellence.

Do you have what it takes?

• Content Operations Expertise: Strong understanding of content production processes and digital publishing, ideally with experience in managing small, but impactful, cross-functional teams.
• Stakeholder Engagement Skills: Proven ability to engage and influence partners across various functions, ensuring alignment and collaboration.
• Analytical & Data-Driven Mindset: Comfortable working with data visualization tools and dashboards to guide decision-making and improve performance.
• Proactive Problem Solver: Ability to identify challenges and implement practical solutions that enhance operational efficiency.
• Inclusive & Collaborative Approach: A champion for diversity of thought, fostering an environment where all voices are heard and valued.

#Li-Ja1

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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• Then make it real.
• Join the LEGO® team today.