Product Owner (remote)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders -- internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.   Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!  

JOB SUMMARY: The Product Owner is a detail-oriented and customer-focused leader responsible for defining feature requirements, prioritizing the product backlog, creating and communicating the roadmap for agile teams, and ensuring the development team delivers high-quality features that align with business goals and customer needs.

Job Roles And Responsibilities:

1. 1. Create and articulate the vision and Roadmap for agile teams, garnering consensus across Operations, Technology and Product Management.
2. 2. Collaborate with stakeholders to gather requirements and translate them into actionable features.
3. 3. Serve as the voice of the customer to the technology delivery team, ensuring the product delivers a great user experience.
4. 4. Define and maintain a well-prioritized, groomed product backlog based on business value, customer feedback, and alignment with business goals.
5. 5. Work closely with development teams to ensure understanding of requirements and timely delivery of features.
6. 6. Continuously refine and adjust the backlog based on feedback, data, and changing priorities.
7. 7. Analyze product performance and user feedback to inform future development.
8. 8. Working with other product owners to resolve dependencies and negotiate, coordinate, and align priorities to complete a feature
9. 9. Work with the Technical Lead/Architect to understand technical work and ensure the roadmap and backlog is planned with technical concerns in mind
10. 10. Work with Product Managers, Agile Program Manager's (aka Release Train Engineers) and Domain Architects to create a prioritized Product/Program Backlog for all development work related to the Product.

More Details:

Qualifications

JOB REQUIREMENTS (Education, Experience, and Training):

• Minimum Bachelor's Degree, or HS Diploma and 4 years of related experience. Graduate degree a plus.
• 3+ years of Product Owner experience with healthcare data management or 7 years' experience in analysis and design on software development initiatives in analyst role (preferably within a Scrum Agile team).
• Deep understanding of Agile Scrum, Lean, Kanban or SAFe methodologies, PI Planning, and product development lifecycle. Experience in customer journey mapping, requirements gathering, and management practices such as BDD
• Proficiency with tools such as Jira, Confluence, Aha!, or similar
• Strong analytical, problem-solving, and decision-making skills, with a proactive approach to identifying and solving challenges
• Excellent communication and stakeholder management abilities, including the ability to present ideas clearly and respond to inquiries effectively.
• Experience developing Product vision and Roadmaps and communicating these to a wide range of stakeholders
• Knowledge of Healthcare industry and understanding all major workflows associated with the healthcare claim processing is beneficial
• Product Owner certification preferred. International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred
• Knowledge of modelling tools such as Miro, Visio, Lucidcharts, Draw.io preferred
• Strong organizational skills with the ability to manage multiple tasks and adjust priorities in a dynamic environment.
• Experience with distributed (offshore and remote) teams
• Proven ability to coordinate and collaborate across multiple teams or departments.
• Skilled in building positive working relationships across various levels and functions.
• Effective at fostering trust and rapport with both internal and external stakeholders.
• Dedicated to delivering high-quality service and ensuring timely resolution of issues.
• Strategic thinker who understands broader business goals and takes initiative to drive value.

  The salary range for this position is $110K to $130k. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.   BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:
* Medical (PPO & HDHP), dental and vision coverage
* Pre-tax Savings Account (FSA & HSA)
* Life & Disability Insurance
* Paid Parental Leave
* 401(k) company match
* Employee Stock Purchase Plan
* Generous Paid Time Off -- accrued based on years of service
o WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
* 10 paid company holidays
* Tuition reimbursement
* Employee Assistance Program
* Sick time benefits -- for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits

EEO STATEMENT
Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE
We will generally accept applications for at least 5 business days from the posting date or as long as the job remains posted.   #LI - VG1