Community Host / Guest Relations Officer

Job Title

Community Host / Guest Relations Officer

Job Description Summary

Be the welcoming face of the Clients' site in Jakarta. As a Community Host, you will deliver a premium hospitality experience for high-value clients, supporting daily branch activities, client events, and administrative needs.

Job Description

About The Role:

• Provide a warm, professional welcome to priority clients and guests, ensuring a memorable first impression.
• Support client events and activities, coordinating refreshments and amenities with attention to detail.
• Maintain space readiness, ensuring the office area/lounge is well-presented, comfortable, and client-ready at all times.
• Assist with administrative tasks and coordinate closely with the Branch Service Manager and internal teams.
• Act as a trusted host, engaging clients with professionalism, discretion, and integrity in all interactions.

About You:

• 2+ years’ experience in hospitality, guest relations, reception, or customer service.
• Diploma/Bachelor’s degree (D3/D4/S1) with strong interpersonal and service-oriented skills.
• Professional image, polished demeanor, and confidence when engaging executive-level clients.
• Strong organizational skills with the ability to manage time effectively and stay proactive during quiet periods.
• High level of integrity, accountability, and trustworthiness when handling sensitive client interactions.
• Comfortable supporting events and serving in a high-touch, client-facing environment.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”