Medical Assistant Supervisor

Location:

Messino Cancer Centers

Pay Range:

$53,040.00 - $93,267.20

Job Description Summary:

Responsible for the staff assigned to oversee patient office visits. Balances the needs of the patients and maintains an efficient work flow in the office as well as provides support to the physicians in all facets of patient care.  Communicates effectively with the team.

Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures.  Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

Primary Job Duties & Responsibilities:

• Assess daily staffing needs in coordination with the team.
• Works with the team to adjust existing personnel and/or notifies staff to report to appropriate clinical sites to ensure proper staffing timely
• Understands the overall operations and functions of oncology care management.
• Knowledgeable in documentation requirements to serve as a resource for nursing staff
• Audits and assures accurate current medical records are maintained according to state and federal requirements
• Performs other duties and projects as assigned.

Job Qualifications And Requirements:

Education:

• Associates Degree Preferred

Certifications/Licenses:

• Current Lpn License

Previous Experience (including minimum years of experience):

• 1-3 years supervisory experience preferred

• Oncology Experience Preferred

Core Capabilities:

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.  
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
• Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.

• Computer Skills:

• Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

• .

Travel:   0%

Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.  Occasional overtime may be required, and weekend shifts based on location hours and operational needs.