Group Account Director

Summary:

At OMG, we are proud to be Australia’s largest independent digital marketing agency, helping over 1,000 businesses thrive since our establishment in 2012. With a team of 200+ certified Growth Gurus, we specialize in SEO, PPC, and social advertising, delivering data-driven strategies that transform online presences. Our commitment to research and development ensures we stay at the forefront of the industry, earning us recognition as Australia’s best-rated and most revered marketing agency.

Are you an experienced Account Director looking for a step up? or a GAD who wants to fast-track your career progression? Want to join Australia’s largest and fastest growing independent agency, where your success and achievements will be recognised and rewarded? This is your chance to be part of an award-winning agency, where everything you do will impact the growth and success of the business, locally and globally. Due to our exponential growth, we are looking for an experienced Group Account Director to be an integral part of our Account Management team. You will lead and join a talented, diverse team of experts and be responsible for maintaining and growing the client portfolio!

Responsibilities:

• Leading a team to provide the utmost level of client service
• Liaising with clients at a senior level on a day-to-day basis
• Promoting the expansion of business with existing clients
• Communication with all clients within your portfolio
• Expected to retain existing business, whilst pursuing profitable growth opportunities in an assigned client portfolio
• Working with other senior managers to generate new accounts
• Using your skills to influence clients, and the agency, creatively and strategically
• Completing projects to a specific schedule and within an agreed budget
• Working with SEO & PPC teams to ensure cutting edge SEO strategies & complimenting campaigns across other Search, PPC & Social channels
• Working with our production and creative teams to ensure we provide an unbeatable experience and fantastic results to our clients
• Responsible for ongoing training education to stay up to date with changes and developments in the industry
• Attendance to all internal business meetings
• Champion company Values, Purpose and Vision internally and externally.

Requirements:

• Significant experience in professional client relationship management
• A background in advertising, design, media or marketing related industries
• Experience in leading and managing a team
• Robust knowledge of PPC, SEO & Facebook advertising
• Client Communication (Soft Skills)
• Negotiation and sales experience desired
• The ability to plan and strategise at a senior level
• A persuasive and confident approach to projects
• Dispute resolution
• Excellent written and oral communication skills.

Our Commitment to You

We believe that happy employees create a thriving culture. Our focus on employee development and well-being is paramount. Our diverse team represents a wide range of backgrounds, ensuring an inclusive workplace. Join us in shaping the future of marketing excellence. Elevate your career and make a real impact within our award-winning agency. OMG is an equal opportunity employer committed to diversity and inclusion.

More on our Unique Culture

At OMG, we blend the benefits of being the largest independent agency in Australia with a close-knit, family-like atmosphere. Despite our rapid growth and extensive reach, we prioritise maintaining a culture where everyone feels valued and connected.

• Positive Atmosphere: We believe that a smile goes a long way. Our vibrant office is filled with energy and positivity, making it a place where people love to come to work. Regular team events and social gatherings enhance our sense of community and camaraderie.
• Supportive Environment: Our team is characterised by a spirit of collaboration; everyone is always willing to lend a hand or share insights. This supportive dynamic fosters creativity and innovation, allowing ideas to flourish.
• Growth Mindset: While we’re proud of our accomplishments, we’re also committed to continuous learning. Our culture encourages personal and professional development, allowing team members to thrive and advance in their careers

Join us to experience a workplace that feels like family, where your contributions are celebrated, and every day is filled with opportunities to learn, grow, and succeed together!