Account Director

Summary:

At OMG, we’re proud to be Australia’s largest independent digital marketing agency, helping over 1,000 businesses thrive since 2012. Our team of 200+ certified Growth Gurus delivers world-class SEO, PPC, and social advertising strategies that transform online presences. Recognised as Australia’s best-rated and most revered marketing agency, our passion for research and innovation keeps us ahead of the curve.

Now, we’re looking for an experienced and dynamic Account Director to join our Sydney team. This is your opportunity to take the reins on high-value client relationships, lead a talented team, and drive measurable growth for both our clients and our agency.

If you’re ready to be part of an award-winning agency where your success and achievements are recognised and rewarded, read on.

Perks

• Birthday leave 🎂
• Salary packaging benefits 🚗
• Inclusive, diverse & fun culture 🌈
• Pet-friendly & vibrant office 🐕
• Barista-style coffee ☕️
• Free lunch Mondays 🌯🍜🍗
• Regular team events, offsites & social catch-ups 🎉

Responsibilities:

• Develop and execute strategic account plans to achieve revenue targets and growth objectives
• Build and maintain strong relationships with clients, serving as their primary point of contact and trusted advisor
• Lead a team of account managers, providing guidance and support to ensure client satisfaction and retention
• Collaborate with cross-functional teams, including sales, marketing, and product, to deliver exceptional client experiences
• Monitor and analyse account performance metrics, identifying opportunities for improvement and implementing solutions
• Stay up-to-date on industry trends and best practices, sharing insights and recommendations with clients and internal teams

Qualifications:

• 7+ years’ experience in account management or sales with a proven track record of driving revenue growth and client satisfaction.
• Strong leadership skills with experience managing and developing high-performing teams.
• Strategic thinking and the ability to create and execute account plans aligned to business objectives.
• Excellent communication and interpersonal skills to build strong client and stakeholder relationships.
• Analytical mindset to interpret data and metrics for informed decision-making.
• Bachelor’s degree in business, marketing or related field preferred

Our Culture & Commitment

We believe that happy employees create a thriving culture. Our focus on employee development and well-being is paramount. Our diverse team represents a wide range of backgrounds, ensuring an inclusive workplace. Join us in shaping the future of marketing excellence. Elevate your career and make a real impact within our award-winning agency. OMG is an equal opportunity employer committed to diversity and inclusion.

More on our Unique Culture

At OMG, we blend the benefits of being the largest independent agency in Australia with a close-knit, family-like atmosphere. Despite our rapid growth and extensive reach, we prioritise maintaining a culture where everyone feels valued and connected.

• Positive Atmosphere: We believe that a smile goes a long way. Our vibrant office is filled with energy and positivity, making it a place where people love to come to work. Regular team events and social gatherings enhance our sense of community and camaraderie.
• Supportive Environment: Our team is characterised by a spirit of collaboration; everyone is always willing to lend a hand or share insights. This supportive dynamic fosters creativity and innovation, allowing ideas to flourish.
• Growth Mindset: While we’re proud of our accomplishments, we’re also committed to continuous learning. Our culture encourages personal and professional development, allowing team members to thrive and advance in their careers

Join us to experience a workplace that feels like family, where your contributions are celebrated, and every day is filled with opportunities to learn, grow, and succeed together!