Business Support Lead - Allied Health

Join Our Passionate Allied Health Team!

Are you an experienced business support professional looking to lead a dynamic team in the Chiropractic and Physiotherapy allied health industry? Burswood Health is seeking a Business Support Lead to drive operational excellence and support our multidisciplinary team of health professionals.

About The Role:

As our Business Support Lead, you will play a crucial role in ensuring the smooth day-to-day operations of our clinic. You’ll lead our Business Support Team, streamline administrative processes, and enhance client and clinician experiences. This is a hands-on leadership role that requires strong organisational skills, attention to detail, and the ability to foster a collaborative team culture.

Why This Role is Different

✅ Make an Impact – Your leadership will directly improve patient experiences, clinician success, and business growth.

✅ Autonomy & Influence – Take ownership of systems, workflows, and team development in a non-corporate, high-trust environment.

✅ Culture of Excellence – Work alongside a driven, professional team that values Caring, Passion, Accountability, and Giving back.

✅ Growth & Innovation – WA Health Group is expanding across WA, and this role plays a key part in shaping our future.

✅ Work-Life Balance – Enjoy a predictable work schedule with flexibility for occasional adjustments based on clinic needs

Key Responsibilities:

✔ Team Leadership & Training – Mentor and support the Business Support Team to ensure high performance and professional development.

✔ Operational Management – Oversee clinic administration, scheduling, compliance, and governance to optimise efficiency.

✔ Client Experience – Ensure a seamless client journey, from appointment booking to post-care follow-ups.

✔ Financial Processes – Manage financial transactions, invoicing, and stock control within budgetary guidelines.

✔ HR & Rostering – Assist with recruitment, onboarding, training, and performance management of the Business Support Team.

✔ Process Improvement – Continuously enhance administrative systems and procedures for better service delivery.

What We’Re Looking For:

✅ Experience in Allied Health Administration – Minimum 3 years in a senior business support role, ideally in an allied health or healthcare setting (or a strong operational background in a similar service-based industry).”

✅ Leadership & People Management – Ability to guide and develop a high-performing team.

✅ Strong Organisational Skills – Ability to manage multiple priorities and streamline processes.

✅ Tech-Savvy – Proficiency in Cliniko, Mindbody, Google Suite, Employment Hero, Asana, and Slack is desirable.

✅ Excellent Communication & Problem-Solving Skills – Ability to work collaboratively with clinicians, clients, and stakeholders.

What We Offer:

• A role where your leadership, ideas, and impact truly matter
• Career growth opportunities within a leading allied health group
• Competitive hourly rate $32-36 per hour with performance incentives
• Training allowance of $250 per year for professional development

Join Us in Making a Difference!

At Burswood Health we are committed to providing high-quality, collaborative, and patient-centered care. If you’re passionate about operational excellence and supporting a growing allied health team, we’d love to hear from you!

If this sounds like an opportunity you would like to be considered for then please submit your resume via swag or email recruitment@wahealthgroup.com.au

All applications will be treated in the strictest of confidence.

If you would like any further information please do not hesitate to contact our Managing Director, Lennon Correia on (08) 61622616 or lennon@wahealthgroup.com.au