Business development representative

Wolters Kluwer, a global software company, is looking for an Advanced Inside Sales Representative to join our CCH Tagetik division. 

CCH® Tagetik, who are we? 

Wolters Kluwer (AEX: WKL) enables finance, legal, tax, and healthcare professionals to be more effective and efficient. We provide information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject-matter experts.

We understand the complex challenges that face the Office of the Finance and translate that knowledge into intuitive, enterprise-scale CCH® Tagetik performance management software solutions that drive business results.

CCH Tagetik expert solutions continually innovate to address the needs of Finance - for today and tomorrow.

We give Finance the flexibility to solve business problems and create value – all with one single platform. 

With over 180 years’ experience in the markets we serve, Wolters Kluwer is lifting the standard in software, knowledge, tools and education. Click here for more information about CCH® Tagetik 

About the Role:
As an Advanced Inside Sales Representative, you bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.

Responsibilities:
• Handle the most complex inbound and outbound sales inquiries.
• Process and manage high-impact customer orders.
• Maintain and update detailed and accurate customer records.
• Qualify and prioritize sales leads with strategic potential.
• Record, analyze, and report on detailed sales activities and trends.
• Develop and present comprehensive sales quotes and proposals.
• Resolve highly complex customer issues with products and services.
• Collaborate with multiple departments for large-scale orders.
• Implement strategic sales initiatives and projects.
• Mentor and guide junior associates and peers.

Skills:
• Strategic Customer Service Orientation: Handle intricate and strategic customer needs.
• Strategic Sales Techniques: Develop and execute specialized sales strategies.
• Professional Communication Skills: High-level, nuanced communication.
• Expert CRM Use: Advanced proficiency with CRM tools.
• Exceptional Organization: Outstanding task and time management.
• Refined Attention to Detail: Unmatched accuracy and precision.
• Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data.
• Extensive Product Knowledge: Thorough understanding of all products/services.

Location: Paris la Défense - hybrid

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.